Senior UCaaS Solutions Engineer — AI & Enterprise Deals

Zoom; Saint Paul (MN); Hybrid; USD 146,000 - 319,000; Full time

Job summary

Zoom is seeking a seasoned Solutions Engineer in Saint Paul, MN to be the lead technical advocate for enterprise customers. You will partner with Strategic Accounts to design multi-product UCaaS solutions, demo architectures, and drive POCs, translating requirements into actionable product feedback.

A strong background in API integrations, cloud platforms, and AI use cases is essential, along with executive presence and a customer-first mindset.

Qualifications

• 5+ years in solutions engineering for enterprise customers.
• Solid understanding of the full UCaaS stack.
• Hands-on with API integrations, networking, security and cloud infra.
• Passion for AI and practical business impact.
• Strong business acumen and executive presence.

Responsibilities

• Drive technical sales engagements across the full Zoom platform.
• Lead discovery, solution design, demos, and POCs for enterprise challenges.
• Translate customer requirements into product recommendations and drive feature requests.
• Articulate Zoom's architectural advantages and AI use cases to stakeholders.
• Collaborate with AEs, product managers, and specialists to manage RFPs/RFQs.
• Gather market intel to refine sales strategies and roadmaps.

Skills

UCaaS generalist

Enterprise pre-sales

AI use cases

Executive engagement

API integrations

Tools

AWS

Azure

GCP

Networking protocols

Security best practices

Job description

Zoom is seeking a seasoned Solutions Engineer in Saint Paul, MN to be the lead technical advocate for enterprise customers. You will partner with Strategic Accounts to design multi-product UCaaS solutions, demo architectures, and drive POCs, translating requirements into actionable product feedback.

A strong background in API integrations, cloud platforms, and AI use cases is essential, along with executive presence and a customer-first mindset.