Senior Transportation Services Admin & Systems Specialist

Penn State University; University Park (TX); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State is seeking a Senior Customer Service Representative to provide essential support for University transportation and parking services, handling daily and event parking operations. The role requires strong customer service, communication, and administrative skills as part of Transportation Services.

The position administers permit programs, configures rates, conducts financial reconciliations, supports payroll, and assists with system configurations and project implementations while

Qualifications

• Associate degree or equivalent combination of education and experience.
• 4+ years of relevant experience.
• Valid driver’s license (as required by duties).

Responsibilities

• Administer and maintain parking permit programs and related transportation products.
• Configure permit types, rates, and access credentials.
• Process and reconcile financial transactions related to permit sales and events.
• Prepare operational and financial reports.
• Support payroll processing and record-keeping.
• Ensure compliance with policies and procedures.
• Coordinate administrative workflows and event-related documentation.

Skills

Customer service

Communication

Administrative operations

Financial reconciliation

Education

Associate Degree

Tools

T2Flex

T2FlexPort

HONK

ParkWhiz

ASANA

Job description

Penn State is seeking a Senior Customer Service Representative to provide essential support for University transportation and parking services, handling daily and event parking operations. The role requires strong customer service, communication, and administrative skills as part of Transportation Services.

The position administers permit programs, configures rates, conducts financial reconciliations, supports payroll, and assists with system configurations and project implementations while