Outdoor Parking Services Associate

The Pennsylvania State University; State College (Centre County); On-site; USD 16,531 - 22,041; Full time

Job summary

Penn State Transportation Services is hiring Customer Service Representatives to work Monday through Friday from 10am to 2pm in the gated campus parking decks. The role involves screening permit holders for entry, assisting customers with entry and exit, and controlling the inventory of spaces in the decks.

Candidates should have strong customer service skills; prior experience is preferred. The job requires standing and walking outdoors for the shift, and the position will involve teamwork with

Qualifications

• Strong customer service skills and prior experience preferred.
• Ability to stand and walk for the full shift, outdoors.
• Experience assisting customers with entry/exit of parking decks is a plus.

Responsibilities

• Screening permit holders for entry into the parking decks when near capacity
• Assisting customers with entry and exit of the parking decks
• Controlling the inventory of spaces in the parking decks
• Helping customers find alternative parking facilities when they are full
• Resolving equipment issues
• Answering general questions about parking on campus

Skills

Customer service

Communication

Job description

Penn State Transportation Services is hiring Customer Service Representatives to work Monday through Friday from 10am to 2pm in the gated campus parking decks. The role involves screening permit holders for entry, assisting customers with entry and exit, and controlling the inventory of spaces in the decks.

Candidates should have strong customer service skills; prior experience is preferred. The job requires standing and walking outdoors for the shift, and the position will involve teamwork with