Campus Parking & Guest Services Coordinator

Penn State University; Northern (KY); Hybrid; USD 37,000 - 54,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits package

Paid time off

Job summary

Penn State University is seeking a Customer Service Representative to support campus transportation and parking services, including daily and event parking. The role focuses on face-to-face customer service at parking decks and events, with responsibilities for entry/exit assistance, payments, and space counts.

You will handle inquiries by phone and email, assist with sheltering parking operations, and coordinate with staff during events.

Qualifications

• Requires General Equivalency Diploma (GED) or High School diploma (HS).
• 2+ years of relevant experience.
• No required certifications.

Responsibilities

• Assist customers in person at campus parking decks or event locations.
• Manage daily parking, direct visitors, and process payments.
• Explain parking rules and provide guidance for alternative parking.

Skills

Customer service

Communication

Education

GED/HS

Tools

ArcGIS

T2

SWARCO

INDECT

Honk

Job description

Penn State University is seeking a Customer Service Representative to support campus transportation and parking services, including daily and event parking. The role focuses on face-to-face customer service at parking decks and events, with responsibilities for entry/exit assistance, payments, and space counts.

You will handle inquiries by phone and email, assist with sheltering parking operations, and coordinate with staff during events.