Senior Transformer Warranty & Field Service Engineer

Siemens Energy; Raleigh (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Grid Technologies in North America is seeking a Senior Warranty & Field Service Engineer for Distribution Transformers to ensure reliability and performance across the region. You will provide advanced technical support for warranty investigations, field service operations, and commissioning activities, engaging with customers and project teams to troubleshoot complex issues.

The role requires a Bachelor's degree in Electrical Engineering, 5+ years in transformer engineering and 8+ years in the

Qualifications

• Bachelor's degree in Electrical Engineering or related field is required.
• 5+ years of progressive experience in transformer engineering, field service, diagnostics, testing or warranty support.
• 8+ years in the transformer or power equipment industry with distribution transformer knowledge.
• Expertise in diagnostics, testing, commissioning and troubleshooting of transformers.
• Strong report-writing and communication skills.
• Willingness to travel ~40% and interact with customers and teams.

Responsibilities

• Provide advanced technical support for distribution transformer installations and warranty investigations across North America.
• Perform evaluations of warranty claims, determine failure causes, and recommend corrective actions.
• Coordinate root cause investigations involving electrical, mechanical, and operational issues.
• Collaborate with engineering, manufacturing, and field service teams to resolve complex issues.
• Review factory test reports and diagnostic results to guide repair strategies.
• Develop technical reports documenting findings, actions, and lessons learned.

Skills

Electrical Engineering degree

Transformer diagnostics

Field service

Root cause analysis

Report writing

Customer communication

Education

Bachelor's degree in Electrical Engineering or related field

Job description

Grid Technologies in North America is seeking a Senior Warranty & Field Service Engineer for Distribution Transformers to ensure reliability and performance across the region. You will provide advanced technical support for warranty investigations, field service operations, and commissioning activities, engaging with customers and project teams to troubleshoot complex issues.

The role requires a Bachelor's degree in Electrical Engineering, 5+ years in transformer engineering and 8+ years in the