Senior Training Leader — Instructional Design & Impact

First American Financial Corporation; Florida Home (FL); On-site; USD 74,000 - 99,000; Full time

Job summary

First American Financial Corporation is seeking a training-focused professional to design, develop, and deliver instructional programs for policy-issuing agents and external customers. You will collaborate with leadership to align training with business goals, measure impact, and continuously improve learning initiatives.

The role may involve travel to remote locations to deliver training, and you will mentor new team members.

Qualifications

• Bachelor’s degree or equivalent required.
• 5–8 years of directly related experience preferred.
• Experience in title industry a plus.
• Strong organizational and analytical skills.
• Excellent written and verbal communication skills.

Responsibilities

• Partner with management to identify and develop training solutions to solve business issues.
• Gather information on business objectives from management and determine training needs.
• Develop and evaluate training metrics and measurement components.
• Track and analyze training programs by examining participants’ performance.
• Collect information on employee performance and feedback.
• Support and mentor new team members.
• Possibly travel to remote locations to deliver training.

Skills

Instructional design

Teaching methodologies

Data gathering

Analysis

Project management

Communication skills

Organization

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

First American Financial Corporation is seeking a training-focused professional to design, develop, and deliver instructional programs for policy-issuing agents and external customers. You will collaborate with leadership to align training with business goals, measure impact, and continuously improve learning initiatives.

The role may involve travel to remote locations to deliver training, and you will mentor new team members.