Senior Trainer

Texas Mutual Insurance Company; Austin (TX); Hybrid; USD 93,000 - 115,000; Full time

Benefits offered by this job

Annual performance bonus

Retirement plan with employer match

Three weeks vacation

Free on-site gym

Health, Rx, vision and dental

Relocation assistance

Job summary

Texas Mutual is seeking a qualified instructional design professional to design and deliver staff development programs for Policyholder Services and claims staff. You will manage programs like Trainee and Floater Adjuster while coordinating curriculum and LMS administration.

The role requires adult learning expertise and strong collaboration with PEGA, Workday, and Microsoft tools. Based in our Austin office, this position offers a flex-hybrid schedule with relocation assistance and

Qualifications

• Bachelor's degree or equivalent education, training, or experience.
• Texas workers' compensation claim handling experience.
• 4+ years in instructional design, curriculum development, training delivery, or equivalent.

Responsibilities

• Design, develop, coordinate, and deliver staff development programs for Policyholder Services and claims staff.
• Own and support core programs including the Trainee Program and the Floater Adjuster Program.
• Administer Curriculum Design and Learning Management System tasks and department communications.
• Collaborate with PEGA, Workday, and related technologies to enhance training delivery.
• Mentor, coach, and consult with team members and leadership as needed.

Skills

Adult learning

Project management

Interpersonal skills

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

Workday

Pegasystems

Adobe Creative Suite

Microsoft products

Job description

We're excited you're considering joining a great place to work!

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position
At Texas Mutual, we are proud to create a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to succeed, and giving back to our communities. In this role, you will play an important part by designing, evaluating, and delivering a range of responsive educational curricula and training programs to our internal staff so that they can provide compassionate care to our injured workers.

Texas Mutual is headquartered in the diverse and growing Mueller neighborhood in Austin. Texas Mutual offers excellent benefits, opportunities to volunteer in the community, professional development, a modern office, a partial work-from-home work week, employee events, an on-site fitness center, and more.

This position is based in our Austin office. Relocation assistance is available.

You will work in a collaborative, team environment with travel to our regional offices in Lubbock, Dallas, and Houston on an occasional basis.

Responsibilities & Qualifications

In this role, you will:

Design, develop, coordinate, and deliver operational readiness and staff development programs for Policyholder Services and claims staff. Own and support core team products including the Trainee Program, ongoing staff training, the Floater Adjuster Program, Curriculum Design and Learning Management System administration, department communications and PEGA.

Required Qualifications:

• Bachelor's degree or equivalent education, training, or experience
• Texas workers compensation claim handling experience
• 4 or more years of work experience in instructional design, curriculum development, training delivery, or equivalent education, training, or experience.

Preferred Qualifications:

• Demonstrated experience mentoring, coaching, and consulting.

Other Skills:

Thorough knowledge of adult learning techniques. Demonstrated experience with learning management systems (Workday preferred) and related technologies (i.e., Pegasystems, Adobe creative suite, Microsoft products). Strong project management and prioritization skills. Strong interpersonal skills and demonstrated experience communicating with all levels of management.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role.

Base Pay Range: $93,168.50 - $115,090.50 Per Year

Flex-Hybrid Work Environment:

Texas Mutual's flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits:

• Annual performance bonus and merit-based pay increase
• Lifestyle Savings Account ($1,000 per year)
• Automatic 4% employer contribution to retirement plan
• 401k plan with 100% employer match up to 6%
• Student loan repayment matching in 401k plan
• Three weeks' time off for vacation
• Nine paid holidays and two personal days each year
• Day one health, Rx, vision and dental insurance
• Life and disability insurance
• Flexible spending account
• Pet insurance and pet Rx discounts
• Free on-site gym, fitness classes, and health and wellness resources
• Free identity theft protection
• Free student loan repayment and refinancing consultation
• Professional development and tuition reimbursement
• Employee referral bonus
• Free onsite snacks