Senior Trainer

Texas Mutual Insurance Company; Irving (TX); Hybrid; USD 93,000 - 115,000; Full time

Benefits offered by this job

Annual performance bonus

Medical, dental, vision insurance

401k with employer match

Generation of learning programs and L&

Job summary

Texas Mutual Insurance Company is seeking a Learning & Development professional to design and deliver training for policyholder services and claims staff. You will manage curriculum design, staff development programs, and LMS administration while coordinating with PEGA and related tools.

The role supports a flex-hybrid work model; travel to regional offices is possible. A Bachelor’s degree and 4+ years of instructional design experience are required.

Qualifications

• Bachelor's degree or equivalent education, training, or experience.
• Texas workers compensation claim handling experience.
• 4+ years in instructional design, curriculum development, training delivery, or related field.

Responsibilities

• Design, develop, coordinate, and deliver staff development programs for policyholder services and claims staff.
• Own and support core training programs including Trainee Program, Floater Adjuster Program, Curriculum Design, and LMS administration.

Skills

Instructional design

Curriculum development

Training delivery

Project management

Education

Bachelor's degree or equivalent education

Tools

Workday

Pegasystems

Adobe Creative Suite

Microsoft Office

Job description

We’re excited you’re considering joining a great place to work!

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About This Position

At Texas Mutual, we are proud to create a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to succeed, and giving back to our communities. In this role, you will play an important part by designing, evaluating, and delivering a range of responsive educational curricula and training programs to our internal staff so that they can provide compassionate care to our injured workers.

Texas Mutual is headquartered in the diverse and growing Mueller neighborhood in Austin. Texas Mutual offers excellent benefits, opportunities to volunteer in the community, professional development, a modern office, a partial work-from-home work week, employee events, an on-site fitness center, and more.

This position is based in our Austin office. Relocation assistance is available.

You will work in a collaborative, team environment with travel to our regional offices in Lubbock, Dallas, and Houston on an occasional basis.

Responsibilities & Qualifications

In this role, you will:

• Design, develop, coordinate, and deliver operational readiness and staff development programs for Policyholder Services and claims staff. Own and support core team products including the Trainee Program, ongoing staff training, the Floater Adjuster Program, Curriculum Design and Learning Management System administration, department communications and PEGA.

Required Qualifications

• Bachelor's degree or equivalent education, training, or experience
• Texas workers compensation claim handling experience
• 4 or more years of work experience in instructional design, curriculum development, training delivery, or equivalent education, training, or experience.

Preferred Qualifications

• Demonstrated experience mentoring, coaching, and consulting.

Other Skills

Thorough knowledge of adult learning techniques. Demonstrated experience with learning management systems (Workday preferred) and related technologies (i.e., Pegasystems, Adobe creative suite, Microsoft products). Strong project management and prioritization skills. Strong interpersonal skills and demonstrated experience communicating with all levels of management.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $93,168.50 - $115,090.50 Per Year

Flex-Hybrid Work Environment

Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits

• Annual performance bonus and merit-based pay increase
• Lifestyle Savings Account ($1,000 per year)
• Automatic 4% employer contribution to retirement plan
• 401k plan with 100% employer match up to 6%
• Student loan repayment matching in 401k plan
• Three weeks’ time off for vacation
• Nine paid holidays and two personal days each year
• Day one health, Rx, vision and dental insurance
• Life and disability insurance
• Flexible spending account
• Pet insurance and pet Rx discounts
• Free on-site gym, fitness classes, and health and wellness resources
• Free identity theft protection
• Free student loan repayment and refinancing consultation
• Professional development and tuition reimbursement
• Employee referral bonus
• Free onsite snacks