Senior Traffic Operations Lead – Midtown Terminal

Jacobs; New York (NY); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Stock purchase program

PPTO

Seven holidays

Caregiver leave

Job summary

Jacobs in New York City seeks a Traffic Supervisor to lead MBTR-TMC traffic operations, coordinating with PAPD and other stakeholders. You will supervise operators, assess TMP deployments, and develop daily plans under construction and event conditions.

The role requires strong analytical, communication, and coordination skills, with field readiness and the ability to mentor teammates. Competitive salary and benefits are provided.

Qualifications

• Bachelor’s Degree required.
• Valid driver’s license.
• Minimum five years of experience as a traffic operator or traffic engineer with field or operations experience.
• Willingness to work in the field and travel as needed.
• Strong analytical, organizational, and interpersonal skills.
• Ability to communicate clearly about TMC operations to colleagues and partner agencies.
• Ability to coordinate real-time activities and priorities.
• Demonstrated supervisory experience.

Responsibilities

• Supervise, train, and participate in the work of MBTR-TMC traffic operators.
• Collaborate with LT-Traffic Management Center staff and PAPD on mitigation measures to optimize traffic.
• Evaluate TMP deployment and adjust based on evaluation.
• Develop daily plans based on volumes and events and share with staff.
• Coordinate procedures with LT/BT facilities and PAPD.
• Report on MBTR-TMC activities and traffic conditions.
• Maintain MBTR-TMC Playbook and SOPs.
• Be available during facility operating hours.
• Lead weekly one-hour meetings with stakeholders.
• Coordinate schedules for weather, closures, and events.
• Coordinate ITS support and designs with Traffic Engineering.

Skills

Supervisory experience

Traffic operations

Field experience

Analytical skills

Communication

Coordination

Education

Bachelor’s Degree

Tools

Synchro/SimTraffic

VISSIM

CORSIM

HCS

SIDRA

AutoCAD

MicroStation

OpenRoads-SS4

Job description

Jacobs in New York City seeks a Traffic Supervisor to lead MBTR-TMC traffic operations, coordinating with PAPD and other stakeholders. You will supervise operators, assess TMP deployments, and develop daily plans under construction and event conditions.

The role requires strong analytical, communication, and coordination skills, with field readiness and the ability to mentor teammates. Competitive salary and benefits are provided.