Traffic Management Support

Jacobs; New York (NY); Sur place; USD 60 000 - 115 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Stock purchase program

Unlimited PPTO

Résumé du poste

Jacobs, based in New York City, seeks a traffic operations professional responsible for monitoring real-time conditions, coordinating mitigation with PAPD and state agencies, and maintaining comprehensive event logs. This role offers growth into regional projects involving traffic analysis and signal operations.

Ideal candidates have 3+ years in traffic operations/engineering, a Civil Engineering degree with EIT, and strong communication skills to interact with diverse stakeholders.

Qualifications

• Minimum three (3) years of experience as a traffic operator or traffic engineer with field or operations experience.
• Valid driver’s license and ability to work in the field independently.
• Professional demeanor and ability to maintain positive relationships with stakeholders.
• Excellent communication and organizational skills.

Responsabilités

• Take the lead in monitoring and reporting real-time traffic conditions and coordinate mitigation with PAPD, facility ops, and other agencies as needed.
• Monitor cameras and ITS device outputs to detect congestion and inform actions.
• Coordinate message changes on variable message signs with input from supervisors.
• Maintain event logs and prepare end-of-shift summaries and regular updates.

Connaissances

Traffic operation experience

Field work readiness

Strong communication

Interpersonal skills

Analytical skills

Formation

Bachelor’s degree in Civil Engineering

Engineer in Training (EIT)

Outils

MicroStation

InRoads

AutoCAD

Civil 3D

Synchro/SimTraffic

Description du poste

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Based in New York City, this position provides traffic management support of the PANYNJ midtown bus terminal replacement transportation management center (MBTR-TMC). Responsibilities include coordination with facility operations and other stakeholders to support the overall MBTR-TMC and facility TMCs in mitigating traffic conditions. You will

• Take the lead in monitoring and reporting on real-time traffic conditions and collaborate on mitigation measures with Port Authority Police Department (PAPD), facility operations, and/or other stakeholders, including New York State, City and New Jersey Departments of Transportation as well as NJ Transit, MTA other regional stakeholder agencies as needed.
• Monitor cameras, PAPD radios and output of other ITS devices measuring vehicle speed, roadway occupancy and other data used to detect traffic congestion.
• Work with facility operators to modify messages on variable message signs with input from supervisors.
• Be responsible to maintain a log of events and mitigations, preparing regular email updates to highlight traffic conditions and preparing end-of-shift summary reports.

Being part of the Jacob’s northeast traffic engineering team, after a minimum of 2 years, you will also have the potential to continue similar services in the region or to work on large-scale infrastructure projects performing traffic analysis, traffic signal operations, and traffic design. You’ll work with the best Engineers and Project Managers in the business. We want you to be empowered to deliver the boldest solutions for everyday living.

Title and salary will be determined based upon qualifications and experience.

Here’s what you’ll need

• A valid driver’s license
• Be comfortable with independently going out in the field to conduct work
• Must have a minimum of three (3) years of experience as a traffic operator or traffic engineer with field or operations experience
• Good interpersonal skills
• Must have a professional demeanor and the ability to maintain a positive working relationship with stakeholders
• Ability to clearly communicate information regarding TMC operations to co-workers, other departments and partner agencies
• Ability to work alternate work schedules when required
• Ability to coordinate real-time activities and priorities
• Strong analytical, conceptual, and organizational skills.

Ideally, you’ll also have

• Bachelor’s degree in Civil Engineering
• Engineer in Training (EIT) or ability to obtain within 6 months
• Past coordination with Operations staff
• IMSA (International Municipal Signal Association) Transportation Center System Specialist certification
• Knowledge of CADD/Design software (Microstation/Inroads and AutoCAD/Civil 3D)
• Demonstrated knowledge with traffic analysis software (Synchro/SimTraffic, VISSIM, CORSIM, HCS, SIDRA)

Our health and welfare benefits are designed to invest in you, and in the things you care about.

Your health. Your well-being. Your security. Your future.

• Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount.
• Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan.
• Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave.
• Certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $60,000.00 to $115,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job posted on October 27, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.