Real-Time Traffic Control Operator – NYC TMC

Jacobs; New York (NY); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Stock purchase program

Unlimited PPTO

Job summary

Jacobs, based in New York City, seeks a traffic operations professional responsible for monitoring real-time conditions, coordinating mitigation with PAPD and state agencies, and maintaining comprehensive event logs. This role offers growth into regional projects involving traffic analysis and signal operations.

Ideal candidates have 3+ years in traffic operations/engineering, a Civil Engineering degree with EIT, and strong communication skills to interact with diverse stakeholders.

Qualifications

• Minimum three (3) years of experience as a traffic operator or traffic engineer with field or operations experience.
• Valid driver’s license and ability to work in the field independently.
• Professional demeanor and ability to maintain positive relationships with stakeholders.
• Excellent communication and organizational skills.

Responsibilities

• Take the lead in monitoring and reporting real-time traffic conditions and coordinate mitigation with PAPD, facility ops, and other agencies as needed.
• Monitor cameras and ITS device outputs to detect congestion and inform actions.
• Coordinate message changes on variable message signs with input from supervisors.
• Maintain event logs and prepare end-of-shift summaries and regular updates.

Skills

Traffic operation experience

Field work readiness

Strong communication

Interpersonal skills

Analytical skills

Education

Bachelor’s degree in Civil Engineering

Engineer in Training (EIT)

Tools

MicroStation

InRoads

AutoCAD

Civil 3D

Synchro/SimTraffic

Job description

Jacobs, based in New York City, seeks a traffic operations professional responsible for monitoring real-time conditions, coordinating mitigation with PAPD and state agencies, and maintaining comprehensive event logs. This role offers growth into regional projects involving traffic analysis and signal operations.

Ideal candidates have 3+ years in traffic operations/engineering, a Civil Engineering degree with EIT, and strong communication skills to interact with diverse stakeholders.