Traffic Operations Leader, MBTR-TMC

Jacobs Solutions Inc.; New York (NY); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Stock purchase option

Paid time off

Job summary

Jacobs Solutions Inc. is seeking a Traffic Supervisor based in New York City to lead MBTR-TMC operations, coordinating with PAPD, LT/BT staff, and facility operations. You will evaluate TMP, plan daily mitigations, and ensure accurate reporting while guiding operators and supervisors during varying conditions.

The role requires field readiness, strong communication, and supervisory experience in a public-works traffic environment, with a comprehensive benefits package.

Qualifications

• Minimum of five years as a traffic operator or traffic engineer with field/ops experience.
• Experience coordinating with public safety and facility operations.
• Ability to communicate operational changes clearly to staff and partner agencies.

Responsibilities

• Supervise, train, and participate in the work of MBTR-TMC traffic operators.
• Coordinate mitigation measures with PAPD and LT/BT operations staff.
• Evaluate TMP deployment and adjust the plan based on conditions.
• Develop daily traffic plans considering events, weather, and construction.
• Maintain and update MBTR-TMC Playbook and SOPs.
• Hold weekly one-hour stakeholder meetings; document reports on traffic conditions.

Skills

Interpersonal skills

Communication

Analytical skills

Organizational skills

Supervisory experience

Field coordination

Education

IMSA Transportation Center System Specialist certification

Tools

Synchro/SimTraffic

VISSIM

CORSIM

HCS

SIDRA

AutoCAD

MicroStation

Job description

Jacobs Solutions Inc. is seeking a Traffic Supervisor based in New York City to lead MBTR-TMC operations, coordinating with PAPD, LT/BT staff, and facility operations. You will evaluate TMP, plan daily mitigations, and ensure accurate reporting while guiding operators and supervisors during varying conditions.

The role requires field readiness, strong communication, and supervisory experience in a public-works traffic environment, with a comprehensive benefits package.