Traffic Supervisor

Jacobs; New York (NY); Sur place; USD 90 000 - 135 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) plan

Stock purchase program

PPTO

Seven holidays

Caregiver leave

Résumé du poste

Jacobs in New York City seeks a Traffic Supervisor to lead MBTR-TMC traffic operations, coordinating with PAPD and other stakeholders. You will supervise operators, assess TMP deployments, and develop daily plans under construction and event conditions.

The role requires strong analytical, communication, and coordination skills, with field readiness and the ability to mentor teammates. Competitive salary and benefits are provided.

Qualifications

• Bachelor’s Degree required.
• Valid driver’s license.
• Minimum five years of experience as a traffic operator or traffic engineer with field or operations experience.
• Willingness to work in the field and travel as needed.
• Strong analytical, organizational, and interpersonal skills.
• Ability to communicate clearly about TMC operations to colleagues and partner agencies.
• Ability to coordinate real-time activities and priorities.
• Demonstrated supervisory experience.

Responsabilités

• Supervise, train, and participate in the work of MBTR-TMC traffic operators.
• Collaborate with LT-Traffic Management Center staff and PAPD on mitigation measures to optimize traffic.
• Evaluate TMP deployment and adjust based on evaluation.
• Develop daily plans based on volumes and events and share with staff.
• Coordinate procedures with LT/BT facilities and PAPD.
• Report on MBTR-TMC activities and traffic conditions.
• Maintain MBTR-TMC Playbook and SOPs.
• Be available during facility operating hours.
• Lead weekly one-hour meetings with stakeholders.
• Coordinate schedules for weather, closures, and events.
• Coordinate ITS support and designs with Traffic Engineering.

Connaissances

Supervisory experience

Traffic operations

Field experience

Analytical skills

Communication

Coordination

Formation

Bachelor’s Degree

Outils

Synchro/SimTraffic

VISSIM

CORSIM

HCS

SIDRA

AutoCAD

MicroStation

OpenRoads-SS4

Description du poste

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Do you strive to create more connected, sustainable communities with impactful traffic solutions? So do we!

Based in New York City, this position provides traffic management support of the PANYNJ’s midtown bus terminal replacement transportation management center (MBTR-TMC). As the Traffic Supervisor, you are the lead individual responsible for coordination between facility operations, Port Authority Police Department (PAPD), and other stakeholders on behalf of Traffic Engineering’s role in the MBTR-TMC. You will

• Be responsible for supervising, training, and participating in the work of the traffic operators at the MBTR-TMC.
• Collaborate with LT-Traffic Management Center staff, Operational Command Center staff and PAPD on appropriate mitigation measures to optimize traffic clow as needed based on construction conditions.
• Evaluate the current Transportation Management Plan (TMP) deployment and adjust the TMP based on evaluation.
• Assess expected volumes, daily events, and pro-active mitigation measures to create a daily plan and share with the MBTR-TMC and Lincoln Tunnel (LT)/Port Authority Bus Terminal (BT) operations staff.
• Coordinate procedures with LT/BT facility operations and PAPD.
• Report on MBTR-TMC activities and traffic conditions.
• Adjust procedures based on construction activity, new roadway configurations, or modified operations.
• Need to be available during facility operational hours.
• Hold and manage weekly one-hour meetings with facility operations, PAPD, Midtown Bus Terminal Redevelopment, and other stakeholders.
• Coordinate the schedule with facility operations, and adjusting for weather events, construction closures, operational changes, peak air travel, or other events that may increase landside transportation activity.
• Develop and maintain the MBTR-TMC Playbook. The Playbook serves as a document of mitigation measures used by MBTR-TMC staff in the case of various congestion or incident scenarios. The current Playbook requires continual evolution as new strategies are developed, roadway geometry is changed, or operations are modified.
• Maintain the MBTR-TMC Standard Operating Procedures and Communication Plan.
• Coordinate with the facility and other stakeholders for after-action meetings in the case of a traffic incident or high-congestion period during scheduled roadway/lane closures.
• Respond to facility, stakeholder, and Traffic Engineering inquiries on real-time traffic conditions.
• Coordinate with Traffic Engineering staff to review designs and operational plans as they relate to roadway network operations and MBTR-TMC procedures and on construction staging and scheduled land/roadway closures.
• Coordinate with Traffic Engineering staff to ensure ITS support of MBTR-TMC operations.
• Provide feedback or propose operational or design improvements to facility operations and Traffic Engineering staff based on observed traffic operations.
• Be responsible for all traffic operations at MBTR-TMC, including dissemination of information to MBTR-TMC Shift Supervisors and Operators regarding operational changes or changes to MBTR-TMC procedures.

By joining our Northeast team of traffic engineering professionals, we’ll rely on your expertise at the MBTR-TMC. This assignment is anticipated minimum two years with potential continuation of similar services, or transition and integration with other traffic engineering work after such time. Other traffic engineering work includes corridor studies, traffic simulation, MPT/MOT, transportation impact analysis, pedestrian and transit studies, as well as traffic work associated with roadway and bridge projects to shape lasting solutions which will ease future commutes.

You’ll be able to showcase your writing skills with report generation on projects with PANYNJ and eventually with other clients throughout the northeast including Departments of Transportation (DOTs), Metropolitan Transportation Authority (MTA), Massachusetts Bay Transportation Authority (MBTA), Massachusetts Port Authority (Massport), private clients and local municipalities.

We’ll provide you career growth by asking you to mentor less experienced teammates as well as work directly with clients.

We want you to empower you to think beyond and innovate!

Title and salary will be determined based upon qualifications and experience.

Here's what you'll need

• Bachelor’s Degree.
• A valid driver’s license.
• Must have a minimum of five (5) years of experience as a traffic operator or traffic engineer with field or operations experience.
• Be comfortable with independently going out in the field to conduct work.
• Proven ability as a traffic operator or traffic engineer with field or operations experience.
• Good interpersonal skills.
• Must have a professional demeanor and the ability to maintain a positive working relationship with stakeholders.
• Ability to clearly communicate information regarding TMC operations to co-workers, other departments and partner agencies.
• Ability to work alternate work schedules when required.
• Ability to coordinate real-time activities and priorities
• Strong analytical, conceptual, and organizational skills.
• Demonstrated supervisory experience

Ideally, you’ll also have

• Employment within a public safety emergency response center, a public works or traffic management operations center or other responsible employment in a field operations public agency.
• IMSA (International Municipal Signal Association) Transportation Center System Specialist certification
• Demonstrated knowledge with traffic analysis software (Synchro/SimTraffic, VISSIM, CORSIM, HCS, SIDRA)
• Experience with design software (i.e., AutoCAD, MicroStation, OpenRoads-SS4, etc.) and their application in roadway, highway, intersection and interchange design

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $90,000.00 to $135,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on October 27, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.