Senior TPM: Enterprise AI Deployments

Parloa; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Parloa in the United States is hiring a Sr Technical Project Manager to own end-to-end delivery of high-complexity Agentic AI deployments for enterprise customers. You will run a pod consisting of a TPM, Forward Deployed Engineer, and an Agent Architect as a single accountable delivery unit from scoping through go-live and hypercare.

This role places you at the center of how global brands adopt Agentic AI, translating technical complexity into business outcomes for executive stakeholders at

Qualifications

• 3+ years of experience in technical program or delivery management for SaaS or enterprise software.
• Hands-on delivery experience in CCaaS/UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Strong grounding in Agile/Scrum, Hybrid, and Waterfall methodologies and when to apply each.
• Proven track record managing multiple concurrent projects with global, distributed teams.

Responsibilities

• Own end-to-end delivery of Agentic AI deployments for enterprise customers.
• Lead cross-functional pod including TPM, Forward Deployed Engineer, and Agent Architect as a single delivery unit.
• Manage scope, schedule, budget, risk, and quality; run governance calls, rollups, and go-live reviews.
• Track deployment KPIs and report delivery status and risk posture to stakeholders.

Skills

Technical PM

SaaS

CX platforms

French

German

Job description

Parloa in the United States is hiring a Sr Technical Project Manager to own end-to-end delivery of high-complexity Agentic AI deployments for enterprise customers. You will run a pod consisting of a TPM, Forward Deployed Engineer, and an Agent Architect as a single accountable delivery unit from scoping through go-live and hypercare.

This role places you at the center of how global brands adopt Agentic AI, translating technical complexity into business outcomes for executive stakeholders at