Senior TPM, Customer Onboarding - Enterprise SaaS

Veracode; Oregon; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Wellness benefits

Take What You Need time off

Training and development offerings

401k match

Professional community

Job summary

Veracode is seeking a Technical Program Manager for Customer Onboarding to lead onboarding across enterprise and commercial customers. This senior IC will own strategy, governance, and cross-functional execution, reporting to the VP of Customer Success.

You will coordinate across Customer Success, Project Management, CSEs, SAs, Solutions Architecture, Product, and customers to scale onboarding. The role emphasizes structured programs, risk management, and continuous improvement to deliver

Qualifications

• 5+ years in technical program management or enterprise SaaS deployments.
• Experience leading multi-team programs with complex dependencies.
• Proven governance, KPI tracking, executive reporting and cadence.

Responsibilities

• Own the customer onboarding program across Enterprise and Commercial clients.
• Drive cross-functional alignment with PM, CSEs, SAs, CSMs, Product and customers.
• Establish governance, stage gates and risk escalation for onboarding initiatives.

Skills

Program leadership

Governance

Portfolio management

Risk management

Executive communication

Cross-functional leadership

Customer onboarding

Tools

Jira

Asana

Smartsheet

Job description

Veracode is seeking a Technical Program Manager for Customer Onboarding to lead onboarding across enterprise and commercial customers. This senior IC will own strategy, governance, and cross-functional execution, reporting to the VP of Customer Success.

You will coordinate across Customer Success, Project Management, CSEs, SAs, Solutions Architecture, Product, and customers to scale onboarding. The role emphasizes structured programs, risk management, and continuous improvement to deliver