Senior Tier 3 Support Engineer — Remote
SupportYourApp
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Benefits offered by this job
Job summary
SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team. You will troubleshoot escalated issues from T1 across backend, databases, APIs, and integrations, analyze logs, and contribute to runbooks while maintaining high service quality.
The role emphasizes proactive problem solving, clear communication, and collaboration with Engineering. The position offers fully remote work from the EU or globally, exposure to diverse clients, and a compensation package in USD with a
Job description
SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team. You will troubleshoot escalated issues from T1 across backend, databases, APIs, and integrations, analyze logs, and contribute to runbooks while maintaining high service quality.
The role emphasizes proactive problem solving, clear communication, and collaboration with Engineering. The position offers fully remote work from the EU or globally, exposure to diverse clients, and a compensation package in USD with a
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