Senior Territory & Growth Manager

Vestis Corporation; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Vestis® is hiring a Sr. Territory Manager to lead a service territory and drive customer retention, growth, and service performance across routes. You will coach Territory Managers, manage accounts, and ensure compliance with safety and operational standards.

The role requires strong leadership, P&L awareness, and hands-on field management across a large North American network. Based in the US, this full-time position emphasizes driving results, developing teams, and maintaining high levels of

Qualifications

• Bachelor’s degree or equivalent experience.
• Production management and customer service experience.
• Profit and loss responsibility.
• Significant customer interface and service responsibilities.
• Production planning, maintenance, or warehouse operations preferred.

Responsibilities

• Evaluate, coach and develop service personnel including Territory Managers.
• Set clear expectations for customer service and lead by example.
• Manage day-to-day activities of Customer Service Programs for the Service Department.
• Ensure quarterly visits to evaluate execution of processes and growth opportunities.
• Coordinate collections for accounts receivable with routes & TMs.
• Lead routine RPMs with routes to review trends and improvement opportunities.
• Proactively follow up on accounts in jeopardy and resolve service concerns.
• Recruit, select and hire route sales employees.
• Analyze reports and initiate corrective actions for trends.
• Coordinate TIG opportunities with Sales Manager, AEs, TMs and Route Reps.
• Assist in new account installations as directed by GM.
• Conduct weekly one-on-one meetings with TMs to review performance.

Skills

P&L knowledge

Cross-functional

Negotiation

Computer skills

Sales exposure

Operations mgmt

People management

Education

Bachelor’s degree in related field or equivalent experience

Job description

Vestis® is hiring a Sr. Territory Manager to lead a service territory and drive customer retention, growth, and service performance across routes. You will coach Territory Managers, manage accounts, and ensure compliance with safety and operational standards.

The role requires strong leadership, P&L awareness, and hands-on field management across a large North American network. Based in the US, this full-time position emphasizes driving results, developing teams, and maintaining high levels of