Senior Terminal Operations Leader

ISI Logistics LLC; Kokomo (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

ISI Logistics LLC in Indiana seeks a Terminal Manager to oversee end-to-end operations of a freight terminal, including dock, load planning, dispatch, and vehicle movements. The role emphasizes efficiency, safety, cost control, and strong client relations.

The ideal candidate will lead staff, enforce DOT/OSHA policies, manage the P&L, track KPIs, and drive process improvements. Candidates should demonstrate leadership, analytical skills, and experience with TMS and standard office software.

Qualifications

• 5–12+ years in transportation, logistics, or terminal operations, with at least 2 years in a supervisory role.
• Bachelor’s degree in logistics, transportation, supply chain, business administration, or related field preferred.
• Knowledge of safety and regulatory standards; experience with DOT/OSHA policies is implied.

Responsibilities

• Direct daily terminal activities, including dock receiving, load planning, dispatch, delivery, and trailer management.
• Hire, schedule, train, and evaluate dock supervisors, dispatchers, drivers, and other terminal staff; manage performance and discipline.
• Enforce DOT, OSHA, and company safety policies; oversee driver hours of service, vehicle maintenance, hazmat handling, and facility safety.
• Manage terminal P&L, controlling labor, fuel, equipment, and overhead costs while meeting service targets.
• Track KPIs such as on-time pickup/delivery, freight accuracy, claims ratio, and cost per hundredweight.
• Resolve service issues, handle client inquiries, and maintain positive relationships.
• Develop operational plans, implement procedures, and analyze data to identify efficiency gains.
• Oversee maintenance of terminal buildings, equipment, and vehicles to ensure readiness.

Skills

Leadership

Operational planning

Budget management

Safety compliance

Customer service

Communication

Analytical mindset

Education

Bachelor’s degree in logistics, transportation, supply chain, business administration, or related field

Tools

TMS

Microsoft Office

Job description

ISI Logistics LLC in Indiana seeks a Terminal Manager to oversee end-to-end operations of a freight terminal, including dock, load planning, dispatch, and vehicle movements. The role emphasizes efficiency, safety, cost control, and strong client relations.

The ideal candidate will lead staff, enforce DOT/OSHA policies, manage the P&L, track KPIs, and drive process improvements. Candidates should demonstrate leadership, analytical skills, and experience with TMS and standard office software.