Senior Teller Specialist - Branch Operations Lead

Atlantic Union Bank; Damascus (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) Plan

Job summary

Atlantic Union Bank is seeking a Teller to support branch delivery of high-quality client experiences across locations. You will handle everyday transactions, maintain cash supply, and follow bank policies while delivering accurate service and compliance.

You will coach team members, implement process improvements, and help reduce risk through strong controls. This role requires experience in branch operations and a focus on customer satisfaction, with opportunities for career growth within

Qualifications

• Typically requires extensive experience in branch operations and customer service.
• Experience handling cash and performing teller duties is preferred.

Responsibilities

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance
• Conducts all credit and debit transactions in compliance with policies
• Keeps proper cash supply on hand and prepares daily proof record
• May process night deposits and ATM transactions
• Delivers excellent service to all bank customers
• May refer customers to other staff for product sales or problem resolution

Job description

Atlantic Union Bank is seeking a Teller to support branch delivery of high-quality client experiences across locations. You will handle everyday transactions, maintain cash supply, and follow bank policies while delivering accurate service and compliance.

You will coach team members, implement process improvements, and help reduce risk through strong controls. This role requires experience in branch operations and a focus on customer satisfaction, with opportunities for career growth within