Senior Teller & Branch Operations Leader

Vantage Bank; Sharyland (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Vantage Bank in Texas is seeking a Lead Teller to serve as a key operational resource within the branch, focusing on process oversight, compliance, and support for teller functions. The Lead Teller acts as a liaison between the Teller line and branch leadership, helping resolve complex issues and provide input and coaching.

This role promotes products, maintains regulatory compliance, and ensures timely reporting while guiding staff to deliver consistent, high-quality service to customers.

Qualifications

• Minimum high school diploma or GED; associate degree preferred.
• At least 3 years Teller or branch operations experience.
• Lead teller or similar role experience preferred.
• Strong customer service and sales skills.
• Proficient with MS Office and branch software.

Responsibilities

• Oversees daily Teller operations for accuracy and compliance.
• Balance vault, manage cash orders and buy/sell transactions.
• Train and coach Teller staff; support branch leadership.
• Promote bank products and referrals.
• Prepare daily/monthly regulatory reports.

Skills

Excellent customer service

Sales-oriented

MS Office skills

Communication skills

Education

GED or equivalent

Associates degree or higher preferred

Job description

Vantage Bank in Texas is seeking a Lead Teller to serve as a key operational resource within the branch, focusing on process oversight, compliance, and support for teller functions. The Lead Teller acts as a liaison between the Teller line and branch leadership, helping resolve complex issues and provide input and coaching.

This role promotes products, maintains regulatory compliance, and ensures timely reporting while guiding staff to deliver consistent, high-quality service to customers.