Senior Teller & Branch Operations Lead

Community Bank, N.A.; South Burlington (VT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with match

Tuition Reimbursement

Job summary

Community Bank, N.A. is seeking a Senior Teller to lead teller operations and support branch staff in delivering outstanding customer service.

The role oversees cash handling, vault management, and transaction integrity while ensuring adherence to bank policies and procedures. The Senior Teller will coach frontline staff, assist with account-related requests, and participate in branch meetings and training.

Qualifications

• Strong customer service focus and relationship-building abilities.
• Ability to perform accurate teller transactions with professionalism.
• Knowledge of bank products, services, and operating procedures.
• Willingness to travel to nearby branches to support staffing needs.

Responsibilities

• Lead teller and transaction operations under branch leadership.
• Oversee cash handling, vault management, and cash controls.
• Coach and train frontline staff to uphold service quality and compliance.
• Assist with account opening, service requests, and inquiries as needed.
• Support audits and ensure adherence to policies and procedures.

Skills

Interpersonal skills

Communication

Attention to detail

Leadership qualities

Banking product knowledge

Policy & procedures

Education

Three years teller experience

Job description

Community Bank, N.A. is seeking a Senior Teller to lead teller operations and support branch staff in delivering outstanding customer service.

The role oversees cash handling, vault management, and transaction integrity while ensuring adherence to bank policies and procedures. The Senior Teller will coach frontline staff, assist with account-related requests, and participate in branch meetings and training.