Senior Telecom & Epic Integrations Analyst

Valley Medical Center & Clinics; Renton (WA); On-site; USD 94,894 - 142,341; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Senior Systems Analyst to lead telecom applications, including voice systems and Cisco Webex Contact Center, with Epic integration support.

You will configure, test, document, and optimize enterprise applications, collaborate with IT, clinical, and vendor partners, and mentor analysts while ensuring security, data integrity, and regulatory alignment.

Qualifications

• 5+ years of IT or business systems experience in healthcare environments.
• Experience with healthcare applications and integrations.
• Strong analytical, troubleshooting, and documentation skills.
• Ability to lead stakeholder discussions and translate requirements into solutions.

Responsibilities

• Lead configuration, support, and optimization of telecom and related applications.
• Collaborate with IT, clinical, and vendor teams to ensure reliability and data integrity.
• Support Epic integrations and ensure compatibility with telecom platforms.
• Mentor analysts and promote scalable, compliant solutions.
• Lead testing, validation, and post-implementation support.

Skills

IT experience

Healthcare applications knowledge

Stakeholder communication

Documentation skills

Analysis and troubleshooting

Education

Bachelor's degree in information systems

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Senior Systems Analyst to lead telecom applications, including voice systems and Cisco Webex Contact Center, with Epic integration support.

You will configure, test, document, and optimize enterprise applications, collaborate with IT, clinical, and vendor partners, and mentor analysts while ensuring security, data integrity, and regulatory alignment.