Senior TechOps Engineer — SF Office & Compliance

Town.com; San Francisco (CA); In loco; USD 120.000 - 190.000; Tempo pieno

Descrizione del lavoro

You’ll manage access, vendor relationships, and recurring controls, partnering across teams to design practical, auditable processes. In‑person work five days a week in SF is expected to ensure smooth operations and security posture.

Competenze

• Hands-on experience with technical operations and workplace technology.
• Experience with SOC 2/compliance procedures, controls, and audits.
• Ability to manage admin consoles, APIs, logs, and device configurations.
• Willingness to work in-person five days a week in San Francisco.

Mansioni

• Keep the office running: manage networking, Wi‑Fi, conference rooms, and shared tech; coordinate vendors for resolution.
• Own the employee technology lifecycle: device procurement, inventory, setup, endpoint management, repairs, and offboarding.
• Make access reliable and secure: administer Google Workspace, Slack, 1Password, and related systems; handle provisioning and access reviews.
• Drive vendors and workplace projects: manage IT vendor relationships, renewals, and procurement; support office moves/buildouts.
• Run compliance operations: oversee SOC 2 calendar and Vanta, collect evidence, coordinate audits, maintain controls and remediation.
• Support customer trust: coordinate security questionnaires and enterprise reviews; maintain trust materials and accurate responses.

Conoscenze

Technical operations

Workplace technology

SOC 2 / compliance

Troubleshooting

Cross-functional collaboration

Strumenti

Google Workspace

Slack

1Password

Descrizione del lavoro

You’ll manage access, vendor relationships, and recurring controls, partnering across teams to design practical, auditable processes. In‑person work five days a week in SF is expected to ensure smooth operations and security posture.