Senior Tech Product Analyst - HR AI Platform

CVS Health; Augusta (ME); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement savings options

Paid time off

Wellness programs

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product within HR Technology to translate capability needs into clear product requirements and maintain documentation. You will partner with developers and scrum teams, shaping roadmaps and releases, and serve as the voice of the platform for its users.

This role requires market research, forward-looking ideas, and collaboration across the enterprise. It is ideal for someone who enjoys cross-product work, strong communication, and impactful

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years of experience with public cloud platforms (GCP, Azure).
• 3+ years of hands-on experience with Jira and Confluence.
• 2+ years of excellent written and verbal communication skills.
• 2+ years of delivering presentations to large audiences.
• 2+ years of collaborating with large cross-functional teams.
• 1+ year of experience with AI productivity tools such as Claude and Copilot.

Responsibilities

• Define requirements: gather, analyze, document business and technical needs; write user stories and acceptance criteria.
• Create and maintain documentation: product playbooks, help content, release notes, FAQs, user guides.
• Support the release cycle: coordinate release planning, testing, readiness, and post-release follow-up.
• Partner with delivery teams: daily collaboration with developers, scrum masters and teams.
• Be the voice of the customer: main point of contact for platform users and feedback translation.
• Research and innovate: track market trends and emerging AI/data capabilities.
• Contribute to planning: help build quarterly/annual product roadmaps and priorities.
• Present and communicate: craft presentations on capabilities and roadmaps for leadership.
• Collaborate across the enterprise: connect with other teams to share knowledge and opportunities.
• Manage multiple priorities: support several products simultaneously in high-pressure situations.

Skills

Communication skills

Presentations to large audiences

Adaptability

Cross-functional collaboration

AI productivity tools (Claude & Copil​

Education

Bachelor's degree

Tools

Google Cloud Platform

Microsoft Azure

Jira

Confluence

Job description

CVS Health is seeking a Sr. Analyst - Technology Product within HR Technology to translate capability needs into clear product requirements and maintain documentation. You will partner with developers and scrum teams, shaping roadmaps and releases, and serve as the voice of the platform for its users.

This role requires market research, forward-looking ideas, and collaboration across the enterprise. It is ideal for someone who enjoys cross-product work, strong communication, and impactful