Senior Technology Operations Architect

Allegis Group Services, Inc.; Oregon; Hybrid; USD 90,000 - 150,000; Full time

Job summary

Allegis Group Services, Inc. is seeking a Senior Technology Operations Analyst to deliver advanced technical solutions and operate a global Technology Operations portfolio.

You will work with Beeline, Fieldglass, IQNavigator, Salesforce and SharePoint to translate business requirements into practical technology outcomes. The role requires a Bachelor's degree, MSP experience and strong analytical skills, with travel as needed in North America and beyond.

Qualifications

• Bachelor's degree required.
• Experience with AGS or other staffing companies is preferred.
• MSP experience is a plus.
• Must have experience with utilizing and managing SAAS technologies.

Responsibilities

• Own complex VMS configurations, enhancements, investigations and technical service requests within the assigned portfolio.
• Analyse business requirements and translate them into practical configuration or operational solutions.
• Conduct root-cause analysis for complex, recurring or high-impact technology issues.
• Define solution approaches, risks, dependencies, testing requirements and implementation steps.
• Ensure complex work is documented, tested, quality-checked and implemented in line with agreed controls.
• Contribute technical expertise to implementations, expansions, releases and programme change activity where the work falls within Technology Operations scope.

Skills

SDLC knowledge

Analytical thinking

Problem solving

MSP experience

Travel willingness

Education

Bachelor's Degree

Tools

Beeline

Fieldglass

IQNavigator

Salesforce

SharePoint

Job description

Allegis Group Services, Inc. is seeking a Senior Technology Operations Analyst to deliver advanced technical solutions and operate a global Technology Operations portfolio.

You will work with Beeline, Fieldglass, IQNavigator, Salesforce and SharePoint to translate business requirements into practical technology outcomes. The role requires a Bachelor's degree, MSP experience and strong analytical skills, with travel as needed in North America and beyond.