Senior Enterprise TAM - Technical Advisor for Strategic Clients

Airwallex; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Airwallex is seeking a Technical Account Manager in New York to guide enterprise customers through the full suite of payment solutions. This role focuses on fostering innovation and providing the necessary technical expertise to maximize customer success and satisfaction.

The ideal candidate will have a Bachelor's degree in a STEM field and over 5 years of experience. Strong communication skills and a proactive approach to managing customer relationships are essential for driving results.

Qualifications

• 5+ years of experience in a technical account manager role.
• Comfortable managing multiple priorities in a fast-paced environment.
• Ability to communicate effectively with decision-makers.

Responsibilities

• Serve as the primary technical point of contact for strategic enterprise clients.
• Deliver elevated technical support based on client needs.
• Maintain relationships with clients and provide ongoing insights.

Skills

Technical account management

Customer support

Proficiency in oral and written communication

Understanding of API architecture

Education

Bachelor's degree in STEM

Tools

RESTful APIs

Job description

Airwallex is seeking a Technical Account Manager in New York to guide enterprise customers through the full suite of payment solutions. This role focuses on fostering innovation and providing the necessary technical expertise to maximize customer success and satisfaction.

The ideal candidate will have a Bachelor's degree in a STEM field and over 5 years of experience. Strong communication skills and a proactive approach to managing customer relationships are essential for driving results.