Senior Techno-Functional BA — Billing & CIS

Cloud Analytics Technologies, LLC; Nashville (TN); On-site; USD 83,000 - 124,000; Full time

Job summary

Cloud Analytics Technologies, LLC is seeking a Business Analyst with CIS and Billing to manage techno-functional activities across the Meter-to-Cash lifecycle. The role requires extensive experience in utility billing, customer operations, and integration across CIS, MDM, ERP, CRM, and payments.

You will liaise with stakeholders and drive requirements through to production support. The ideal candidate will lead cross-functional teams, analyze business processes, validate designs, and support

Qualifications

• 8+ years experience in Techno-Functional roles in utility operations or billing.
• Strong understanding of Meter-to-Cash lifecycle and billing processes.
• Experience liaising with business stakeholders, SMEs, and technology teams.

Responsibilities

• Lead requirements gathering, design, testing, deployment, and production support.
• Oversee billing processes, customer operations, rate implementations, and revenue assurance.
• Integrate CIS with MDM, ERP, CRM, payment systems and reporting.
• Manage data mapping, interfaces, data conversions, reconciliation, and validation.
• Coordinate SIT/UAT, defect management, cutover planning, and post-production stabilization.
• Drive delivery using Agile, Waterfall, or hybrid methods.

Skills

Techno-Functional

Billing

CIS

Meter-to-Cash

Job description

Cloud Analytics Technologies, LLC is seeking a Business Analyst with CIS and Billing to manage techno-functional activities across the Meter-to-Cash lifecycle. The role requires extensive experience in utility billing, customer operations, and integration across CIS, MDM, ERP, CRM, and payments.

You will liaise with stakeholders and drive requirements through to production support. The ideal candidate will lead cross-functional teams, analyze business processes, validate designs, and support