Senior Technical Writer - Cloud Identity & AI Security

Remote; San Francisco (CA); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Unlimited PTO

Sick Time

Employee Recognition Programs

Team Socials

Job summary

Saviynt is seeking an experienced Associate Principal Technical Writer to lead documentation for cloud-native identity and AI security capabilities. This remote role may require occasional travel to the office.

You will craft high-quality documentation, guiding configuration, APIs, and troubleshooting for enterprise customers while collaborating with Product and Engineering teams. The position emphasizes AI-enabled content workflows and mentoring the Documentation team.

Qualifications

• 12+ years of technical writing or technical content development experience for enterprise software.
• Bachelor's degree in Technical Communication, Computer Science, Engineering, English, or related field.
• Experience with cloud-native products, security or identity management.
• Familiarity with AI-enabled content generation and retrieval-ready content.

Responsibilities

• Independently explore, configure, and test cloud-native security capabilities, including AI-powered features.
• Craft technical documentation: configuration guides, API references, and troubleshooting resources.
• Collaborate with Product and Engineering to translate complex tech details into user-friendly content.
• Own documentation strategy and execution from development through release.

Skills

Cloud platforms

IAM

OAuth/OIDC/SAML/JWT

AI security concepts

Gen AI / LLM

Docs-as-code

CI/CD

Python/JavaScript scripting

Education

Bachelor's degree in Technical Communication

Bachelor's degree in Computer Science

Tools

REST APIs

Git workflows

Markdown

Jira

Job description

Saviynt is seeking an experienced Associate Principal Technical Writer to lead documentation for cloud-native identity and AI security capabilities. This remote role may require occasional travel to the office.

You will craft high-quality documentation, guiding configuration, APIs, and troubleshooting for enterprise customers while collaborating with Product and Engineering teams. The position emphasizes AI-enabled content workflows and mentoring the Documentation team.