Senior Technical Support Engineer – Bulk Materials Handling
Metso
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Benefits offered by this job
Job summary
Metso is seeking a Senior Technical Support Engineer to join our Bulk Materials Handling team in Pittsburgh, United States. This role involves providing advanced technical support for various equipment and systems through their lifecycle, ensuring effective documentation and resolution of technical cases.
The ideal candidate will have a Bachelor's degree in a relevant field and experience in troubleshooting heavy equipment and participating in commissioning or field service. This position offers a flexible working environment and a comprehensive benefits plan.
Qualifications
- Demonstrated expertise in troubleshooting heavy industrial equipment and associated automation systems.
- Experience supporting commissioning, field service, or aftermarket environments.
- Willingness and ability to travel domestically and internationally as required.
Responsibilities
- Own and manage technical cases from intake to resolution.
- Provide technical support for troubleshooting and repair of equipment.
- Perform failure analysis and define corrective actions.
- Support installation and complex technical escalations.
- Deliver engineering support for aftermarket and service projects.
Skills
Education
Job description
Metso is seeking a Senior Technical Support Engineer to join our Bulk Materials Handling team in Pittsburgh, United States. This role involves providing advanced technical support for various equipment and systems through their lifecycle, ensuring effective documentation and resolution of technical cases.
The ideal candidate will have a Bachelor's degree in a relevant field and experience in troubleshooting heavy equipment and participating in commissioning or field service. This position offers a flexible working environment and a comprehensive benefits plan.
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