Senior Technical Support Engineer – Bulk Materials Handling

Metso; York (York County); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Occupational healthcare

Generous benefits plan

Mental well-being services

Flexible work environment

Ongoing growth dialogues

Job summary

Metso is seeking a Senior Technical Support Engineer to join our Bulk Materials Handling team in York County, United States. This role focuses on providing advanced technical support for product offerings related to material handling systems, operating with high autonomy and accountability.

Candidates should have a Bachelor's degree in a relevant field, strong troubleshooting skills with heavy industrial equipment, and the capacity to communicate effectively with customers. We offer a hybrid work environment, a comprehensive benefits plan, and extensive learning opportunities.

Qualifications

• Bachelor’s degree or equivalent industry experience required.
• Demonstrated expertise in troubleshooting heavy industrial equipment.
• Experience in commissioning, field service, or aftermarket environments.

Responsibilities

• Manage technical cases end to end, ensuring accurate documentation.
• Provide advanced technical support for troubleshooting and repairs.
• Perform failure analysis and define corrective actions.

Skills

Troubleshooting heavy industrial equipment

Analytical problem-solving

Customer-facing communication

Ability to travel domestically and internationally

Education

Bachelor's degree in Mechanical, Electrical, Automation, Metallurgy, Process Engineering

Job description

Metso is seeking a Senior Technical Support Engineer to join our Bulk Materials Handling team in York County, United States. This role focuses on providing advanced technical support for product offerings related to material handling systems, operating with high autonomy and accountability.

Candidates should have a Bachelor's degree in a relevant field, strong troubleshooting skills with heavy industrial equipment, and the capacity to communicate effectively with customers. We offer a hybrid work environment, a comprehensive benefits plan, and extensive learning opportunities.