Senior Technical Specialist - Mining & Tunneling NA

Normet; Salt Lake City, Northern (UT, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Normet is seeking a Technical Specialist for North America to provide quality technical support and engineering across the Normet fleet in mining and tunneling applications. The role covers development, maintenance, training, and product services, with travel to sites in North America.

You will analyze complex issues, update drawings, deliver end-user training, assist with warranty investigations, and lead local product improvements. Strong diagnostics and communication skills are essential.

Qualifications

• Maintenance professional with a technical degree or equivalent certification.
• Engineering professional in electrical, mechanical, industrial, or hydraulic.
• Underground mining heavy equipment maintenance experience >7 years.
• Understanding underground mining and blasting operations.
• Legal work authorization for the country applying to the role.

Responsibilities

• Provide technical support and engineering forNormet fleet across mining and tunneling applications.
• Analyze complex issues and update electrical, hydraulic, mechanical, and parts drawings/documents.
• Deliver training to end users, operators, and service personnel.
• Lead local product improvement testing and implementation.
• Assist with warranty investigations from a technical advisor position.

Skills

Independent work

Teamwork

Written communication

Presentation skills

Diagnostic skills

Computer proficiency

Education

Technical degree or equivalent certification

Job description

Normet is seeking a Technical Specialist for North America to provide quality technical support and engineering across the Normet fleet in mining and tunneling applications. The role covers development, maintenance, training, and product services, with travel to sites in North America.

You will analyze complex issues, update drawings, deliver end-user training, assist with warranty investigations, and lead local product improvements. Strong diagnostics and communication skills are essential.