Senior Technical Solutions Engineer, Data Center Networking

Arista; Cary (NC); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Arista Networks in Cary, NC is seeking a Technical Solutions Engineer for Datacenter environments. You will troubleshoot complex customer issues, work with software/hardware engineering, product management, and sales to ensure quick response times and high customer satisfaction.

This is a hybrid role requiring 1-2 days in the office. Candidates should have 2-5 years experience, strong knowledge of networking protocols, Linux, and tools like IXIA, tcpdump, and Wireshark.

Qualifications

• MS degree in CS/EE/IT or related technical field.
• 2–5 years hands‑on networking experience in data center environments.
• Experience with troubleshooting tools and packet analysis is highly desirable.

Responsibilities

• Respond to customer product inquiries via phone or email.
• Troubleshoot complex customer environments across hardware and software.
• Collaborate with engineering, product management and sales to resolve issues quickly.
• Document recurring issues and contribute to improvements in product quality.

Skills

Networking protocols

Linux familiarity

TAC experience

Education

MS in CS/EE/IT

Tools

IXIA

tcpdump

Wireshark

Job description

Arista Networks in Cary, NC is seeking a Technical Solutions Engineer for Datacenter environments. You will troubleshoot complex customer issues, work with software/hardware engineering, product management, and sales to ensure quick response times and high customer satisfaction.

This is a hybrid role requiring 1-2 days in the office. Candidates should have 2-5 years experience, strong knowledge of networking protocols, Linux, and tools like IXIA, tcpdump, and Wireshark.