Federal Network Solutions Engineer

Arista Networks; Cary (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Arista Networks in Cary, North Carolina is seeking a Federal Technical Support Engineer to provide top-tier support for U.S. government customers. You will troubleshoot complex technical challenges in a collaborative environment, ensuring compliance with security standards.

The ideal candidate has 2-5 years of hands-on experience, strong Linux skills, and excellent communication abilities. Responsibilities include advanced technical support, installation assistance, and documenting issues for product improvement.

Qualifications

• 2-5 years of experience in network environment support.
• Strong understanding of networking protocols like BGP, OSPF, etc.
• Excellent verbal and written communication skills.

Responsibilities

• Provide advanced technical support for federal customers.
• Troubleshoot hardware, software, and network issues.
• Document customer interactions and provide feedback to engineering.

Skills

Networking industry standards

Technical troubleshooting

Linux command-line

Communication skills

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

Wireshark

tcpdump

Job description

Arista Networks in Cary, North Carolina is seeking a Federal Technical Support Engineer to provide top-tier support for U.S. government customers. You will troubleshoot complex technical challenges in a collaborative environment, ensuring compliance with security standards.

The ideal candidate has 2-5 years of hands-on experience, strong Linux skills, and excellent communication abilities. Responsibilities include advanced technical support, installation assistance, and documenting issues for product improvement.