Senior Technical Services Manager, Supply Chain & QA

Kettle Cuisine, LLC.; Everett (WA); On-site; USD 100,000 - 130,000; Full time

Job summary

Kettle Cuisine, LLC. Everett, WA is seeking a Technical Services Manager — Supply Chain to own supplier and raw-material assurance, ensuring materials meet safety, regulatory and customer requirements.

The role leads supplier approvals, audits, risk assessments, and documentation, while guiding the Supplier Manual and team specialists. Travel to supplier sites is required as part of overseeing quality and compliance.

Qualifications

• Bachelor’s degree in Food Science, Food Safety, Quality; equivalent relevant experience.
• Seven or more years of experience in supplier quality, food safety, technical services, regulatory compliance, or procurement quality.
• Experience with supplier approval, audits, CAPA, risk assessment, SQF/GFSI, FSMA, FSVP, and food-fraud controls.
• Strong analytical, organizational, project-management, decision‑making, and written‑communication skills.
• Ability to travel to suppliers and Kettle Cuisine sites and work in manufacturing environments.

Responsibilities

• Lead supplier approval, raw-material approval, conditional approval, supplier-audit, and incoming-goods programs.
• Maintain and assign risk classifications, review frequency, escalation criteria, and approval standards for raw materials & suppliers.
• Develop and maintain the Supplier Manual, standard forms, and documentation requirements.
• Monitor and report supplier compliance trends and recurring documentation gaps; develop solutions with the FSQ team.
• Lead and develop Vendor & Ingredient Specialists.
• Direct high-risk supplier reviews, site visits, emergency substitutions, and conditional approvals in collaboration with the FSQ Internal Auditor.

Skills

Supplier quality

Food safety

Regulatory compliance

Project management

Written communication

Education

Bachelor’s degree in Food Science

Bachelor’s degree in Food Safety

Bachelor’s degree in Quality

Job description

Kettle Cuisine, LLC. Everett, WA is seeking a Technical Services Manager — Supply Chain to own supplier and raw-material assurance, ensuring materials meet safety, regulatory and customer requirements.

The role leads supplier approvals, audits, risk assessments, and documentation, while guiding the Supplier Manual and team specialists. Travel to supplier sites is required as part of overseeing quality and compliance.