Senior Technical Program Manager / Scrum Master

Synechron; Charlotte (NC); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Professional development opportunities

Paid leave and holidays

Education reimbursement

Job summary

Synechron is seeking a highly polished Technical Program Manager who can also function as a hands-on Scrum Master. The role emphasizes Agile delivery, program management, and exceptional executive communication across multiple teams in a large financial services context.

The base salary in Charlotte, NC is $105k–$110k per year, plus benefits. The candidate will lead Scrum ceremonies, drive program milestones, and provide leadership-ready reports for senior technology leadership.

Qualifications

• Hands-on Scrum Master experience is mandatory.
• Strong experience in technology delivery and program management.
• Excellent executive communication skills with ability to present to senior leaders.
• Proven ability to independently create leadership-ready materials and reports.
• Experience interacting with Director/MD/CIO-level stakeholders.

Responsibilities

• Lead Agile ceremonies, sprint planning, retrospectives, backlog refinement, and daily stand-ups.
• Manage milestones, risks, dependencies, and cross-team coordination.
• Prepare executive presentations and program dashboards for leadership.
• Engage with senior technology leaders, Product Owners, and engineering teams.
• Identify issues, drive accountability, and push for timely delivery.
• Establish RAID tracking and escalation governance.

Skills

Scrum Master

Executive communication

Agile delivery

Stakeholder management

Independent execution

Agile/Scrum SDLC

Education

PM Certification

Tools

Jira

Confluence

PowerPoint

Excel

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

We are looking for a highly polished, proactive, and execution-driven Technical Program Manager who can also function as a hands-on Scrum Master. The ideal candidate should have strong Agile delivery and program management experience, excellent executive communication skills, and the ability to independently drive execution across multiple teams.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $105k - $110k/year & benefits (see below).

The Role

Responsibilities:

• Scrum Master: Lead Agile ceremonies, sprint planning, retrospectives, backlog refinement, and daily stand-ups. Track sprint progress, remove blockers, and drive delivery commitments.
• Program Management: Manage milestones, risks, dependencies, action items, and cross-team coordination. Ensure execution remains on track.
• Executive Reporting: Independently prepare polished executive presentations, program dashboards, leadership updates, and steering committee materials.
• Stakeholder Management: Engage confidently with senior technology leaders, Product Owners, and engineering teams.
• Execution Ownership: Proactively identify issues, challenge delays, drive accountability, and follow through on commitments.
• Governance: Establish structured reporting, RAID tracking, program reviews, and escalation mechanisms.

Requirements:

• Strong experience in technology delivery, Agile project management, or technical program management.
• Hands-on Scrum Master experience is mandatory.
• Strong program management skills, including managing multiple workstreams and dependencies.
• Exceptional written and verbal communication skills with strong executive presence.
• Proven ability to independently create high-quality PowerPoint presentations, executive summaries, and leadership reports.
• Confident, assertive, and persistent in driving execution while maintaining professionalism and diplomacy.
• Strong understanding of Agile/Scrum, SDLC, and technology delivery.
• Proficiency in Jira, Confluence, PowerPoint, and Excel.
• Ability to work independently with minimal supervision.
• Experience working in large banking or financial services organizations.
• Experience interacting with Director, MD, or CIO-level stakeholders.
• PMP, CSM, PSM, or SAFe certification.
• Exposure to enterprise technology modernization programs.
• Highly polished and articulate – Can confidently communicate with senior executives and independently prepare leadership-ready materials.
• Assertive and execution-focused – Comfortable challenging stakeholders, driving accountability, and pushing for results.
• Hands-on with Agile delivery – Can independently function as a Scrum Master, not just oversee Agile reporting.
• Proactive and independent – Anticipates issues, takes ownership, and requires minimal supervision.
• Strong in program governance – Can manage multiple priorities, dependencies, and stakeholders effectively.

Important:

This is not a traditional Scrum Master or reporting-only PMO position. We need candidate who combines hands-on Agile execution, program management discipline, and exceptional executive communication skills.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short- disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting-edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.