Business Services Technology

Synechron; Charlotte (NC); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Work abroad opportunities

Paid annual leave

Maternity & paternity leave

Insurance plan

Retirement savings plans

Udemy for Business access

Career development programs

Job summary

Synechron is seeking a results-driven Business Services Technology professional to support portfolios, governance, and strategic decision-making in a large enterprise. You will craft executive-level reporting and drive alignment between business goals and technology delivery.

The role emphasizes data-driven insights, collaboration across teams, and improving financial planning, budgets, and performance metrics within a Charlotte, NC environment.

Qualifications

• 5+ years of Information Technology experience supporting Business Services or equivalent.
• Experience in enterprise technology environments supporting business operations and strategic initiatives.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.

Responsibilities

• Support and manage technology portfolios, aligning with business priorities and objectives.
• Partner with leaders, technology teams, and stakeholders to drive planning and governance.
• Develop portfolio reporting, dashboards, and executive presentations for visibility into delivery and finances.
• Monitor budgets, forecasts, and capacity plans to enable informed decision-making.
• Analyze portfolio health, delivery metrics, and operational performance to identify risks and improvements.
• Facilitate governance processes, leadership reviews, and strategic planning activities.
• Collaborate with Agile, Product, and Project teams for successful delivery across models.
• Support investment planning, resource allocation, and value realization initiatives.
• Provide data-driven recommendations to senior leadership on portfolio priorities and tech investments.
• Drive continuous process improvements to enhance efficiency and outcomes.

Skills

Portfolio management

Executive reporting

Financial planning

Stakeholder influence

Data-driven insights

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

We are seeking a highly motivated Business Services Technology professional to support technology initiatives, portfolio governance, financial planning, and strategic decision-making within a large enterprise environment. The ideal candidate will possess strong experience managing technology portfolios, driving operational excellence, and providing executive-level insights through data-driven reporting and analysis. This role requires a strategic thinker who can effectively collaborate across teams, influence stakeholders, and ensure alignment between business objectives and technology delivery.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $90k - $95k/year & benefits (see below).

The Role

Responsibilities:

• Support and manage technology portfolios, ensuring alignment with business priorities and strategic objectives.
• Partner with business leaders, technology teams, and stakeholders to drive planning, execution, and governance activities.
• Develop portfolio reporting, dashboards, and executive presentations to provide visibility into delivery, financials, risks, and resource utilization.
• Monitor financial performance, budgets, forecasts, and capacity plans to support effective decision-making.
• Analyze portfolio health, delivery metrics, and operational performance to identify risks, opportunities, and improvement areas.
• Facilitate governance processes, leadership reviews, and strategic planning activities.
• Collaborate with Agile, Product, and Project teams to ensure successful execution across various delivery models.
• Support investment planning, resource allocation, and value realization initiatives.
• Provide data-driven recommendations to senior leadership regarding portfolio priorities and technology investments.
• Drive continuous process improvements to enhance operational efficiency and delivery outcomes.

Requirements:

• 5+ years of Information Technology experience supporting Business Services, or an equivalent combination of work experience, training, military experience, or education.
• Experience working in enterprise technology environments supporting business operations and strategic initiatives.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.

Preferred, but not required:

• Proven experience managing large, complex technology portfolios in an enterprise environment.
• Strong understanding of financial management, budgeting, forecasting, and capacity planning.
• Experience with delivery governance, portfolio management, and executive reporting.
• Demonstrated ability to influence stakeholders and drive outcomes without direct authority.
• Strategic mindset with strong analytical and decision-support capabilities.
• Executive-level communication and storytelling skills using data and metrics.
• Knowledge of Agile, Product-based, and Hybrid delivery methodologies.
• Strong focus on ownership, accountability, outcomes, and value realization.
• Ability to work effectively across multiple teams and organizational levels.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.