Scrum Master

Synechron; Charlotte (NC); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Global office network

Paid annual leave

Insurance plan (medical, dental,Vision

Retirement savings plans

Training opportunities

Udemy for Business access

Job summary

Synechron in Charlotte, NC seeks an experienced Scrum Master with strong banking domain knowledge to enable Agile delivery across technology teams. You will coach teams, remove impediments, and ensure compliant, customer-focused solutions in financial services.

The role requires Scrum Master certification (CSM/PSM/SAFe) and hands-on experience with Jira, Confluence, Azure DevOps, or Rally. The base salary ranges from $90k to $100k per year plus benefits.

Qualifications

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field.
• Experience working as a Scrum Master or Agile Delivery Lead.
• Experience in banking, financial services, fintech, or insurance.
• Certified Scrum Master certification such as CSM, PSM, SAFe Scrum Master, or equivalent.
• Experience facilitating Agile ceremonies and coaching delivery teams.
• Strong understanding of Agile metrics, reporting, estimation, and capacity planning.
• Experience managing risks, impediments, dependencies, and stakeholder expectations.
• Excellent communication, facilitation, negotiation, and conflict-resolution skills.
• Experience using Jira, Confluence, Azure DevOps, Rally, or similar platforms.

Responsibilities

• Coach Scrum teams, Product Owners, and stakeholders on Agile principles and Scrum practices.
• Help teams self-organize, improve collaboration, and consistently deliver sprint commitments.
• Track sprint progress, velocity, burn-down charts, risks, dependencies, and delivery metrics.
• Identify and remove impediments that affect team productivity and delivery.
• Manage cross-team dependencies and coordinate with architecture, security, operations, compliance, and business teams.
• Support Product Owners in maintaining a clear, prioritized, and well-refined product backlog.
• Promote continuous improvement through retrospectives and improvement action plans.
• Ensure Agile delivery practices align with banking regulations, internal controls, security requirements, and audit standards.
• Facilitate communication between business stakeholders and technology teams.
• Support release planning, roadmap execution, and delivery reporting.
• Escalate risks, issues, and delivery constraints to the appropriate stakeholders.
• Help teams adopt engineering best practices, including quality assurance, automation, documentation, and continuous integration.
• Prepare and present Agile delivery reports to senior management and program leadership.
• Support organizational Agile transformation and the adoption of standardized delivery practices.
• Work with teams delivering banking applications and financial services platforms.

Skills

Scrum Master

Agile delivery

Jira

Confluence

Azure DevOps

Stakeholder management

Facilitation

Communication

Education

Bachelor's degree in Computer Science, Business, Engineering, or a related field

Tools

Jira

Confluence

Azure DevOps

Rally

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+, and has 58 offices in 22 countries within key global markets.

We are seeking an experienced Scrum Master with strong banking or financial services domain knowledge to facilitate Agile delivery across technology teams. The ideal candidate will be responsible for enabling Scrum practices, removing delivery impediments, improving team performance, and ensuring successful delivery of secure, compliant, and customer-focused banking solutions.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $90k - $100k/year & benefits (see below).

The Role

Responsibilities:

• Coach Scrum teams, Product Owners, and stakeholders on Agile principles and Scrum practices.
• Help teams self-organize, improve collaboration, and consistently deliver sprint commitments.
• Track sprint progress, velocity, burn-down charts, risks, dependencies, and delivery metrics.
• Identify and remove impediments that affect team productivity and delivery.
• Manage cross-team dependencies and coordinate with architecture, security, operations, compliance, and business teams.
• Support Product Owners in maintaining a clear, prioritized, and well-refined product backlog.
• Promote continuous improvement through retrospectives and improvement action plans.
• Ensure Agile delivery practices align with banking regulations, internal controls, security requirements, and audit standards.
• Facilitate communication between business stakeholders and technology teams.
• Support release planning, roadmap execution, and delivery reporting.
• Escalate risks, issues, and delivery constraints to the appropriate stakeholders.
• Help teams adopt engineering best practices, including quality assurance, automation, documentation, and continuous integration.
• Prepare and present Agile delivery reports to senior management and program leadership.
• Support organizational Agile transformation and the adoption of standardized delivery practices.
• Work with teams delivering banking applications and financial services platforms.

Requirements:

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field.
• Experience working as a Scrum Master or Agile Delivery Lead.
• Experience working in the banking, financial services, fintech, or insurance industry.
• Strong knowledge of the Scrum framework, Agile principles, and software development life cycles.
• Certified Scrum Master certification such as CSM, PSM, SAFe Scrum Master, or equivalent.
• Experience facilitating Agile ceremonies and coaching delivery teams.
• Strong understanding of Agile metrics, reporting, estimation, and capacity planning.
• Experience managing risks, impediments, dependencies, and stakeholder expectations.
• Excellent communication, facilitation, negotiation, and conflict-resolution skills.
• Experience using tools such as Jira, Confluence, Azure DevOps, Rally, or similar platforms.
• Ability to work with distributed, cross-functional, and multi-vendor teams.

Preferred, but not required:

• Experience working in large-scale banking transformation or digital banking programs.
• Knowledge of SAFe, LeSS, Kanban, or other Agile scaling frameworks.
• Experience supporting multiple Scrum teams or Agile Release Trains.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.