Senior Technical Program Manager - Payments Tech Leader

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Lead Technical Program Manager in the Corporate Investment Bank to drive complex technology programs from intake to post-launch stabilization.

You will build integrated plans, coordinate across engineering, product, operations, and risk, and lead agile governance with a focus on resiliency, security, and performance. Qualified candidates bring 5+ years in technical program management, strong stakeholder skills, and experience applying AI capabilities to governance

Qualifications

• 5+ years of technical program management experience.
• Strong stakeholder management and cross-functional leadership.
• Experience applying AI capabilities to governance workflows.

Responsibilities

• Own program delivery for RCCS initiatives across markets, from intake and discovery through execution, release readiness, and post-launch stabilization
• Build and maintain integrated program plans (scope, milestones, dependencies, resources, timelines, and critical path) and ensure predictable delivery outcomes
• Drive cross-team execution by aligning engineering, product, operations, and business stakeholders on objectives, deliverables, and success metrics
• Identify, track, and mitigate risks, issues, and dependencies; establish clear escalation paths and contingency plans to maintain momentum
• Lead Agile ceremonies and governance (planning, refinement, sprint/PI execution, demos, retrospectives), while tailoring rigor appropriately for complex deliveries
• Establish program reporting and insights (OKRs/KPIs, delivery health, throughput, quality, operational readiness), using data to recommend improvements
• Support regulatory, operational, and control considerations by partnering with risk/control stakeholders to ensure appropriate documentation, testing, and audit readiness
• Collaborate on technical direction and implementation planning, ensuring alignment to target architecture and non-functional requirements (resiliency, performance, security)
• Partner with operations and product to improve investigation workflows, including case lifecycle management, exception handling, root-cause analysis loops, and feedback into upstream fixes where applicable
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements

Skills

Program management

Stakeholder mgmt

Vendor management

Budget management

Analytical reasoning

AI governance

Job description

JPMorgan Chase & Co. seeks a Lead Technical Program Manager in the Corporate Investment Bank to drive complex technology programs from intake to post-launch stabilization.

You will build integrated plans, coordinate across engineering, product, operations, and risk, and lead agile governance with a focus on resiliency, security, and performance. Qualified candidates bring 5+ years in technical program management, strong stakeholder skills, and experience applying AI capabilities to governance