Strategic Tech Program Lead - Payments & Global Banking

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager in Tampa to guide complex technology programs and drive strategic outcomes. You will lead cross-functional teams, leverage AI-assisted planning, and ensure delivery aligns with business goals.

You will manage resources, budgets, and risks while promoting agile practices and continuous improvement across the organization.

Qualifications

• 5+ years of experience leading complex technology projects and programs in a large organization.
• Experience using enterprise-authorized AI capabilities to support program management workflows with strong validation habits.
• Ability to review AI-assisted plans, risks, and recommendations with data handling awareness.
• Advanced expertise in stakeholder management across cross-functional teams and clients.
• Proven track record of managing resources, budgets, and high-performing teams in agile environments.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements, resources, and timelines.
• Leverage enterprise AI capabilities to accelerate planning and risk synthesis and ensure data sensitivity.
• Identify and mitigate risks; implement contingency plans to maintain momentum.
• Collaborate with engineering, product, and business stakeholders to define scope, objectives, and deliverables.
• Apply analytical reasoning to assess performance and implement data-driven improvements.
• Champion agile delivery practices and continuous improvement within the team.
• Promote reuse-first, AI-assisted governance and reporting with human review.

Skills

Technical program management

Stakeholder management

Agile delivery

Data-driven decisions

AI capabilities usage

Tools

Dashboards

Automation tooling

Program management tools

Job description

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager in Tampa to guide complex technology programs and drive strategic outcomes. You will lead cross-functional teams, leverage AI-assisted planning, and ensure delivery aligns with business goals.

You will manage resources, budgets, and risks while promoting agile practices and continuous improvement across the organization.