Senior Technical Program Manager, AI-Driven Initiatives

JPMorgan Chase & Co.; Kentucky; On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager to guide complex technology programs across Consumer & Community Banking and the Business and Core Technology Organization.

You will drive successful delivery, manage resources and budgets, and lead high-performing teams to align technology initiatives with business goals. The role requires deep technical knowledge, strong communication, and the ability to navigate ambiguity while fostering collaboration with stakeholders across

Qualifications

• 5+ years of experience in technical program management.
• 5+ years of PM/PMO experience in large organizations.
• High proficiency in Microsoft Excel and PowerPoint.
• Strong interpersonal skills with the ability to influence stakeholders and resolve issues.
• Ability to design clear, actionable business reporting and analysis.
• Ability to work with multiple lines of business and technology partners.
• Attention to detail and commitment to accuracy.
• Drive OKR setting and reporting for continuous improvement.
• Resource management communications, planning/forecasting guidance for core business requirements.
• Data collection and reporting for OKRs, roadmaps, metrics, and financial updates.

Responsibilities

• Facilitate OKR reporting and executive updates to senior leadership.
• Support the Head of Technology for the Global Customer Platforms organization across initiatives.
• Review and elevate business management processes and best practices.
• Modernize engineering practices across multiple fronts.
• Organize forums to drive innovation and leverage AI tools.
• Lead large-scale program management from start to finish.
• Translate broad objectives into tactical plans and coordinate across teams.
• Manage day-to-day operations and maintain stakeholder relationships.
• Interface with product, technology, analytics, and finance leaders.
• Coordinate key forums such as offsites and hackathons.

Skills

Technical program management

Stakeholder management

OKR reporting

Leadership

Analytical thinking

Excel

PowerPoint

Tools

JIRA

Confluence

Tableau

Job description

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager to guide complex technology programs across Consumer & Community Banking and the Business and Core Technology Organization.

You will drive successful delivery, manage resources and budgets, and lead high-performing teams to align technology initiatives with business goals. The role requires deep technical knowledge, strong communication, and the ability to navigate ambiguity while fostering collaboration with stakeholders across