Senior Technical Program Manager, AI-Driven Delivery

JPMorganChase; Columbus (OH); On-site; USD 130,000 - 170,000; Full time

Job summary

Chase seeks a Lead Technical Program Manager to guide cutting-edge initiatives in Consumer & Community Banking Core Engineering Solutions. You will drive program planning, risk synthesis, and executive-ready updates while aligning technical work with business goals.

Expect collaboration with Product Owners, partners, and leadership to deliver high-impact outcomes. You will champion agile practices, create executive dashboards, and use AI-enabled tools to accelerate planning, risk assessment, and

Qualifications

• 3+ years of experience in technical program management or product management leading complex technology projects in a large organization.
• Experience using enterprise-authorized AI capabilities to support program management workflows with strong validation habits.
• Apply strong organizational, analytical, and data-driven decision-making skills to support operational excellence and business performance.
• Be passionate about the product development process and continuous improvement of processes.
• Balance delivery discipline with creativity in a fast-paced, dynamic environment.

Responsibilities

• Build relationships with customers to understand challenges and develop solutions that drive satisfaction and a customer-first mentality.
• Lead intake and prioritization for a portfolio of operational and technology initiatives, ensuring effective evaluation and sequencing.
• Establish and manage quality assurance processes to ensure clear requirements and minimal ambiguity.
• Provide leadership for Product Owners and Technical Partners to run their product with measurable operating metrics.
• Develop executive dashboards, reports, and presentations for portfolio performance and priorities.
• Identify and mitigate risks and implement contingency plans to maintain momentum.
• Promote agile methodologies and AI-assisted practices for governance and reporting.

Skills

Technical program management

AI capabilities

Stakeholder management

Analytical reasoning

Agile methodologies

Job description

Chase seeks a Lead Technical Program Manager to guide cutting-edge initiatives in Consumer & Community Banking Core Engineering Solutions. You will drive program planning, risk synthesis, and executive-ready updates while aligning technical work with business goals.

Expect collaboration with Product Owners, partners, and leadership to deliver high-impact outcomes. You will champion agile practices, create executive dashboards, and use AI-enabled tools to accelerate planning, risk assessment, and