Senior Technical Program Manager

UnitedMasters; San Francisco (CA); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Health & Well-being

Emotional & Mental Well-being

Financial Well-being

Flexibility & Time Off

Discounts & Perks

Job summary

UnitedMasters is seeking a Senior Technical Program Manager to own and drive the portfolio of programs across multiple workstreams. You’ll work with Engineering Managers, Product Managers, UX Designers, and cross-functional partners to deliver roadmaps with limited supervision.

The role emphasizes influencing, program planning, and delivering results while navigating ambiguity in a fast-paced environment. You will lead end-to-end lifecycle activities, from strategy through GTM, across teams,

Qualifications

• 5+ years of experience as a TPM in a similarly sized company or industry.
• Experience launching user-facing technologies at a high quality bar.
• Experience managing stakeholders and cross-organizational dependencies.
• Proven track record of delivering product roadmaps with limited supervision.

Responsibilities

• Lead day-to-day program management of multiple work streams across the software development lifecycle.
• Manage cross-team dependencies and align commitments across multiple teams.
• Identify and resolve blockers; communicate plans to keep engineering and stakeholders on track.
• Provide technical transparency with clear summaries for diverse audiences.
• Socialize new plans to regain alignment when deadlines slip.

Skills

Influencing & leadership

Program planning

Delivery & execution

Cross-functional collaboration

Agile methodologies

Jira

Strong communication

GenAI integration

Education

3+ years TPM experience

Tools

Jira

Job description

• As a Senior TPM at UnitedMasters, you’ll manage the overarching portfolio of programs within your workstreams
• You’ll have a large scope of responsibility and influence; partnering with Engineering Managers, Product Managers, UX Designers, as well as cross functional stakeholders in Marketing, Legal, Finance, etc. to build products that align with the organization’s goals
• You’ll understand technical concepts and meaningfully contribute to conversations about technical solutions while being responsible for delivering the roadmap with limited supervision
• Key competencies for this role include: influencing and leadership, program planning, driving results, managing ambiguity, and ensuring accountability. This role requires five years of experience as a TPM in a similarly sized company or industry
• Lead the day-to-day program management of multiple work streams across the software development lifecycle, including product strategy, technical design, implementation, experimentation, and go-to-market (GTM)
• Ensure feature development tracks toward deliverables; proactively identify and resolve blockers, including dependencies on other teams
• Manage cross-team dependencies across other scrum teams, strategic partners, Design, and QA
• Drive alignment on commitments across multiple teams (Tech, Marketing, Business Development, QA) to achieve goals
• Assist teams in getting back on track when deadlines are missed by creating and socializing new plans to ensure alignment across engineering teams and stakeholders
• Serve as a reliable representative and point of contact for your vertical alongside the PM and EM
• Bring structure to your workstreams by working through ambiguous situations, gathering appropriate stakeholders and owners to discuss issues, and pushing for solutions
• Hold multiple teams accountable to their commitments, creating reasonable delivery timelines for upstream work (UX, PRD, Data Science) and downstream work (GTM)
• Manage, motivate, and hold accountable engineering leads and team members
• Provide technical transparency through clear and concise summaries for the programs you own to a wide range of audiences, both technical and non-technical

Benefits

• Health & Well-being: Our health plans provide comprehensive coverage for you and your family. We offer robust medical, dental and vision benefits, with the option to enroll in FSA and HSA to save for the care you need. Plus, you can get free fitness classes through insurance, and healthy snacks at our offices
• Emotional & Mental Well-being: Focus on mental health and well-being has become more important than ever. We offer a spectrum of support for your mental well-being; from Headspace mindfulness and meditation, to free therapy and psychiatry at Talkspace
• Financial Well-being: Every full-time employee is eligible to take part in our 401(k) with company match, and competitive compensation
• Flexibility & Time Off: We believe that flexible time off allows our team members the freedom to balance the responsibilities of both their work and home lives. We also have 15 paid holidays and a paid company winter break. We offer generous paid leave and support for expecting parents and growing families
• Discounts & Perks: We want you to feel your best, both professionally and personally. We’re proud to offer inspiring office spaces with engaging events, commuter benefits, and discounts on the services you want and need

Comfortable working in a fast-paced, ever-changing environment, and able to adapt to the needs and styles of other teams and organizationsDemonstrated ability to integrate GenAI tools into day-to-day program management, including generating AI-assisted first drafts of program artifacts, redesigning manual workflows into AI-first mechanisms, and synthesizing data signals to surface risks, decisions, and trade-offsStrong technical understanding that enables meaningful contribution to conversations about technical solutionsSelf-starter with creative problem-solving skills and the ability to work with limited supervisionAbility to balance shifting priorities and pivot when necessaryDemonstrated understanding of established project management methodologies and tools to develop and execute product roadmapsAbility to influence, connect, and collaborate with a variety of groups and personalities, both technical and non-technical, at all levels of the organizationExcellent communication (verbal and written), presentation, organizational, and planning skills3+ years of experience as a technical program manager in a similarly sized company or industryExperience launching user-facing technologies at a high quality barExperience managing stakeholders and cross-organizational dependenciesProven track record of delivering product roadmaps with limited supervisionExperience using agile project management tools, such as JiraAdept at building relationships cross-functionally and gaining alignment with business partnersExperience mentoring junior team members and/or cross-functional collaboratorsBroad understanding of the music technology space, with the ability to go deep into the details, to think big, and to roll up your sleeves