Lead Technical Program Manager

JPMorgan Chase & Co.; Plano (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, Texas, seeks a Lead Technical Program Manager to guide complex technology projects and programs, ensuring alignment with business goals. You'll leverage your deep technical expertise and leadership to foster innovation while managing resources effectively.

Key responsibilities include developing project plans, mitigating risks, and collaborating with cross-functional teams. The ideal candidate will have over 5 years of experience and a proven track record in stakeholder management. This is an opportunity to drive significant technology initiatives within a dynamic environment.

Qualifications

• 5+ years of experience in technical program management.
• Expertise in stakeholder management and resource allocation.
• Ability to use AI capabilities within program management.

Responsibilities

• Develop and execute comprehensive project plans.
• Identify and mitigate risks proactively.
• Collaborate with cross‑functional teams on program scope.

Skills

Technical program management

Stakeholder management

Analytical reasoning

Agile methodologies

AI capabilities

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Corporate Technology - Engineering and Architecture team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

In this role you will also assume some Chief of Staff duties, you will help structure priorities, surface trade‑offs, anticipate issues, and drive accountability across a complex set of leaders and partners, with regular visibility and engagement at the highest levels. You will also oversee the global site leader program and lead select strategic programs as they arise, bringing structure, governance, and disciplined execution to initiatives that require senior‑level attention and end‑to‑end ownership.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions
• Uses enterprise‑authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive‑ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Promotes reuse‑first, AI‑assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI‑assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision‑making across cross‑functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on‑demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high‑performing teams in a fast‑paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities