Senior Technical Product Manager – Enterprise AI Platform

Starbucks; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Education benefits

Job summary

Starbucks is hiring a Senior Product Manager to own the strategy, usability, and performance of one or more digital products. You will partner with business stakeholders, design, and engineering to define problems, set measurable outcomes, and deliver customer-facing features that drive business growth.

You will lead cross‑functional teams, articulate requirements, manage roadmaps, and communicate progress with executive‑level stakeholders, ensuring alignment with business goals and user needs.

Qualifications

• 7+ years of experience in product management, technical product management, platform delivery, or enterprise technology roles.
• Experience owning roadmaps, defining requirements, managing backlogs, and delivering complex technology products or platforms.
• Strong understanding of Microsoft 365 platforms and enterprise collaboration technologies.
• Experience with enterprise AI platforms such as Copilot Studio, Azure AI, or similar technologies.
• Understanding of enterprise architecture, secure product design, accessibility, compliance, and responsible AI considerations.
• Bachelor’s degree in computer science, Engineering, Business, Information Technology, or related field, or equivalent experience.

Responsibilities

• Define and align outcomes by partnering with stakeholders to clarify problems, set business and UX goals, and establish target KPIs and measurement plans.
• Translate strategy into buildable work by creating clear requirements (epics/user stories/techno-functional specs), defining success criteria, and managing prioritization across multiple deliverables and cross‑team dependencies.
• Drive execution and learning by leading feature delivery, communicating updates (including executive‑ready content), running feature readouts with insights, and iterating based on results.

Skills

Roadmaps ownership

Backlog management

Microsoft 365

Enterprise AI platforms

Secure product design

Cross-functional collaboration

Education

Bachelor’s degree or equivalent experience

Job description

Starbucks is hiring a Senior Product Manager to own the strategy, usability, and performance of one or more digital products. You will partner with business stakeholders, design, and engineering to define problems, set measurable outcomes, and deliver customer-facing features that drive business growth.

You will lead cross‑functional teams, articulate requirements, manage roadmaps, and communicate progress with executive‑level stakeholders, ensuring alignment with business goals and user needs.