Senior Technical Consulting Engineer, Enterprise Networking

Cisco Systems, Inc; North Carolina; On-site; USD 96,000 - 126,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Technical Consulting Engineer within the Core Architecture and Technology Solutions team.

You will serve as a technical authority, applying deep systems-level knowledge to troubleshoot enterprise network issues and ensure secure, reliable architectures for customers. You will identify defects, create essential intellectual property, and collaborate with global teams to advance Cisco products and solutions.

Qualifications

• 5+ years in technical troubleshooting for enterprise networks.
• Active CCNP certification; knowledge of Cisco products and protocols.
• Ability to perform root cause analysis and manage escalations.
• Strong documentation skills and technical writing.
• Advanced experience configuring Cisco routers and switches.

Responsibilities

• Troubleshoot complex, mission-critical network issues and provide expert guidance.
• Submit high-quality defect reports to Engineering and contribute to lab environments.
• Collaborate with global teams and partners to improve product quality and customer outcomes.

Skills

Technical troubleshooting

Customer support

Root cause analysis

Documentation

Networking expertise

Tools

Cisco IOS

Programming: C, C++, Java, Python

Networking protocols

Job description

Cisco Systems, Inc. is seeking a Technical Consulting Engineer within the Core Architecture and Technology Solutions team.

You will serve as a technical authority, applying deep systems-level knowledge to troubleshoot enterprise network issues and ensure secure, reliable architectures for customers. You will identify defects, create essential intellectual property, and collaborate with global teams to advance Cisco products and solutions.