Senior Technical Claims Specialist, Complex Auto & Liability

Liberty Mutual Insurance; Plano (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Liberty Mutual Insurance in Plano, TX seeks a Technical Claims Specialist to investigate, evaluate, and disposition complex Auto and General Liability cases of moderate to high exposure. Under limited supervision, you will analyze policy language, coordinate with defense and counsel, establish reserves, and participate in mediation and settlement discussions.

This role requires collaboration with environmental consultants and specialists and involves managing litigated files per established

Qualifications

• Solid understanding of Complex Unit Auto and General Liability claims handling techniques.
• Demonstrated ability to communicate effectively.

Responsibilities

• Investigate, evaluate, and manage complex environmental claims from initial notice through resolution.
• Analyze policy language, coverage issues, exclusions, conditions, and applicable environmental liability provisions.
• Coordinate with defense counsel, coverage counsel, environmental consultants, and other specialists.
• Investigates claims to determine whether coverage is provided, establish liability and verify damages. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority.
• Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols.
• Identifies and appropriately handles suspicious claims.
• Identifies and appropriately handles claims with third party subrogation potential.
• Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority.
• Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds.
• Monitors trials and reports daily to Branch Office and HO Examining. Makes recommendations regarding strategy based upon developments.
• Confers directly with policyholders on coverage and resolution strategy issues.
• Establishes and updates -Action Plans- on assigned claims which clearly reflect file status and disposition strategy.
• Participates in training sessions for less experienced staff.

Skills

Complex Auto & GL claims handling

Effective communication

Education

Bachelor's degree or equivalent business experience

Job description

Liberty Mutual Insurance in Plano, TX seeks a Technical Claims Specialist to investigate, evaluate, and disposition complex Auto and General Liability cases of moderate to high exposure. Under limited supervision, you will analyze policy language, coordinate with defense and counsel, establish reserves, and participate in mediation and settlement discussions.

This role requires collaboration with environmental consultants and specialists and involves managing litigated files per established