Senior Technical Business Systems Analyst – Remote & Agile

Empower Retirement, LLC

Overland Park (KS)

Hybrid

USD 114,000 - 165,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision and life

401(k) with company match

Tuition reimbursement

Paid time off + holidays

Volunteer time

BRGs

Job summary

Empower Retirement, LLC in Overland Park, Kansas is seeking a Principal Technical Business Systems Analyst to lead the evaluation of complex business processes and translate needs into clear system requirements for delivery.

You will collaborate with business stakeholders, IT teams, Architects, System Analysts, QA and Engineers in an Agile environment to drive requirements, story mapping, and ensure scalable, resilient applications.

Qualifications

Bachelor’s degree in a related field.
Experience with Agile principles.
Prior production support and troubleshooting experience.
Experience as a QA or Developer.

Responsibilities

Lead collaboration with cross-functional teams in an Agile environment to gather and document business requirements for software development projects.
Analyze and translate business needs into clear, concise user stories that align with project goals.
Conduct complex and vital work independently, exercising judgment and influencing best practices within the discipline.
Facilitate communication between business stakeholders and development teams to ensure a shared understanding of project requirements.
Conduct interviews, story mapping, storyboarding, workflow analysis, process analysis, and observation sessions to support requirements for IT development projects.
Analyze existing systems and processes to identify opportunities for improvement and efficiency gains.
Work closely with Quality Assurance and Engineers to review story requirements and validate system functionality.
Troubleshoot issues, conduct impact analysis, and recommend solutions.
Review system enhancements with project stakeholders.
Create flow diagrams and document technical solutions.
Stay informed about industry best practices and emerging trends in business analysis and Agile methodologies.
Coach and mentor other Analysts and lead the COE for the Analyst community within the Value stream.
Provide solutions to complex business problems and work closely with Architects and System Analysts.
Participate in future application roadmaps and contribute ideas to make applications more scalable and resilient.
Act as a key point of contact for business queries, particularly during major incidents.