Senior Technical Business Analyst: Salesforce & Integrations

Signet Jewelers Limited; Akron (OH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Comprehensive healthcare, dental, and vision insurance

Generous 401(k) matching

Ample paid time off

Exclusive merchandise discounts

Dynamic Learning & Development programs

Job summary

Signet Jewelers Limited is seeking a Technical Business Analyst IV in Akron, OH. This role serves as a liaison between business stakeholders and technical teams, focused on driving requirements gathering, system analysis, and solution design.

The ideal candidate will have over 5 years of business analysis experience including substantial Salesforce involvement and strong communications skills. Benefits include health insurance, 401(k) matching, ample paid time off, and exclusive discounts.

Qualifications

• 5+ years of experience as a Business Analyst or Technical Business Analyst.
• 3+ years of Salesforce experience, preferably with Service Cloud.
• Experience in creating actionable business and technical requirements.
• Knowledge of cloud platforms and SDLC methodologies.

Responsibilities

• Lead requirements gathering sessions with stakeholders and technical teams.
• Perform system analysis to support solution design and troubleshooting.
• Translate business needs into clear, actionable requirements.
• Support Agile project delivery, user acceptance testing, and release validation.

Skills

Business analysis

Salesforce experience

System integrations

SQL analysis

API validation

Communication skills

Education

Bachelor's degree in Information Systems or related field

Tools

Salesforce

AWS

Azure

SQL

Postman

Job description

Signet Jewelers Limited is seeking a Technical Business Analyst IV in Akron, OH. This role serves as a liaison between business stakeholders and technical teams, focused on driving requirements gathering, system analysis, and solution design.

The ideal candidate will have over 5 years of business analysis experience including substantial Salesforce involvement and strong communications skills. Benefits include health insurance, 401(k) matching, ample paid time off, and exclusive discounts.