Senior Technical BA: AI Chatbots & API Integrations

TechDigital Group; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

A leading tech company in the United States is seeking a Technical Business Analyst to help develop product features for virtual assistants. The role involves aligning business needs with technical solutions, defining data interfaces, and ensuring successful chatbot integrations. Candidates should have at least 7 years of experience, proficiency in tools like LucidChart and Postman, and excellent communication skills. This is an opportunity to be part of a team that supports health insurance solutions across digital channels.

Qualifications

• 7+ years of professional experience in the software industry.
• Proficient with process flow software such as LucidChart and/or Visio.
• Knowledge of API interfaces required to support conversational dialog.
• Experience with API integration tools such as Postman or Swagger.

Responsibilities

• Align business needs with technical solutions.
• Define and document data interfaces.
• Collaborate closely with Technical Leads for chatbot integrations.

Skills

7+ years professional experience in the software industry

Proficient with process flow software

Knowledge of API interfaces

Experience with API integration tools

Excellent written and verbal communication skills

Ability to work collaboratively

Tools

LucidChart

Visio

Postman

Swagger

Job description

A leading tech company in the United States is seeking a Technical Business Analyst to help develop product features for virtual assistants. The role involves aligning business needs with technical solutions, defining data interfaces, and ensuring successful chatbot integrations. Candidates should have at least 7 years of experience, proficiency in tools like LucidChart and Postman, and excellent communication skills. This is an opportunity to be part of a team that supports health insurance solutions across digital channels.