Business Analyst - Senior/Specialist

TechDigital Group; Wichita (KS); Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

A leading tech company in the United States is seeking a Technical Business Analyst to help develop product features for virtual assistants. The role involves aligning business needs with technical solutions, defining data interfaces, and ensuring successful chatbot integrations. Candidates should have at least 7 years of experience, proficiency in tools like LucidChart and Postman, and excellent communication skills. This is an opportunity to be part of a team that supports health insurance solutions across digital channels.

Qualifications

• 7+ years of professional experience in the software industry.
• Proficient with process flow software such as LucidChart and/or Visio.
• Knowledge of API interfaces required to support conversational dialog.
• Experience with API integration tools such as Postman or Swagger.

Responsabilités

• Align business needs with technical solutions.
• Define and document data interfaces.
• Collaborate closely with Technical Leads for chatbot integrations.

Connaissances

7+ years professional experience in the software industry

Proficient with process flow software

Knowledge of API interfaces

Experience with API integration tools

Excellent written and verbal communication skills

Ability to work collaboratively

Outils

LucidChart

Visio

Postman

Swagger

Description du poste

JD

seeking a Technical Business Analyst to help realize the product features for virtual assistants (agents) to support members and providers by accessing timely, accurate health insurance answers across digital channels.

In this role you will be responsible for aligning the business needs and technical solutions with a focus on defining and documenting data interfaces, injecting technical logic into conversation flows and collaborating closely with Technical Leads to ensure successful chatbot integrations.

Top Skills

• 7+ years professional experience in the software industry, in a Technical Business Analyst role
• Proficient with process flow software such as LucidChart and/or Visio
• Knowledge of API interfaces required to support conversational dialog
• Experience with API integration tools such as Postman or Swagger or similar tools
• Highly motivated, independent worker with a pulse on industry trends and best practices.
• Excellent written and verbal communication skills
• Ability to work collaboratively in a highly matrixed environment.